Area Manager

Salisbury Group; City Of London; On-site; GBP 36,000; Full time

Job summary

A leading business support company in London is seeking an Area Manager to oversee operations and ensure high standards of service delivery. The ideal candidate will have strong people management skills, the ability to build client relationships, and a focus on attention to detail. This permanent role offers a salary of £36,000 and requires a full UK driving license. Ideal for those looking for career progression within a growing company.

Benefits

Financial wellbeing benefits via Wagestream

Career progression opportunities

Tailored learning and development support

Cycle to work scheme

Workplace pension

Qualifications

• Experience in people management is required.
• Ability to communicate effectively at all levels.
• Full UK driving licence is necessary.

Responsibilities

• Meet and exceed client expectations while managing budgets.
• Recruit, induct, and train suitable staff.
• Conduct audits and monitor service delivery standards.
• Develop strategies to reduce staff turnover.

Skills

People management

Client relationship building

Problem-solving

Attention to detail

Customer service

IT literacy

Health and safety awareness

Job description

About The Role

Location: London
Salary: £36,000
Contract Type: Permanent
Hours Per Week: 45

We are looking to recruit an Area Manager for the London Area.

What we are paying

£36,000

What you will be responsible for

• Meet and, where possible, exceed client expectations while operating within agreed budgets.
• Recruit, induct, and train suitable staff while ensuring compliance with vetting procedures.
• Maintain staffing levels to ensure contract standards are met.
• Control wage spend in line with agreed budgets set by the Regional Manager and Account Director.
• Monitor client satisfaction and service delivery through regular meetings and reports.
• Conduct frequent site visits, both planned and random, to ensure service delivery standards are met, escalating any issues as required.
• Perform audits, including compliance and quality checks, on a monthly basis.
• Develop and implement strategies to reduce staff turnover through structured induction programs, training, performance management, and personal coaching.
• Oversee the site-based training matrix to ensure all personnel receive necessary training.
• Ensure all site documentation is accurate and up to date.
• Manage equipment, materials, and supplies within agreed budgets.
• Ensure all Atlas FM personnel follow site rules and maintain a professional appearance.
• Uphold Atlas FM's values, ensuring activities align with quality management, health and safety regulations, legal requirements, and corporate responsibility policies.
• Complete electronic time and attendance records.

What makes this job amazing?

• Full learning and support from Atlas to help you succeed in your role.
• Financial wellbeing benefits via Wagestream – real-time access to earned wages and exclusive discounts at top retailers.
• Career progression opportunities within a growing company.
• Tailored learning and development support in areas that interest you.
• Recognition programs, including our Stars of Atlas awards.
• Cycle to work scheme and workplace pension.
• A collaborative and supportive work environment where people value and help each other.
• An opportunity to work in a fast-growing business with significant career advancement potential.

About You

• We are looking for a compassionate and proactive leader with experience in people management. Ideally, you will be based in the area and enjoy maintaining strong relationships with both clients and staff.
• If this sounds like you, we would love to hear from you.
• What skills and attributes we need from you:
• Ability to work effectively in a busy environment and communicate with people at all levels.
• Strong people management and client relationship skills.
• Excellent problem-solving and decision-making abilities.
• Strong team ethic and a flexible approach to work.
• Attention to detail and ability to accurately record data.
• Health and safety awareness/training.
• Strong customer service skills.
• IT literacy and the ability to use reporting tools effectively.
• Full UK driving licence.

Before you apply

This will be a competency-based interview, so you will be asked to provide specific examples of your experience and ability to deliver on key responsibilities.

If you are enthusiastic, take pride in your work, and have great attention to detail, you will fit in perfectly with our award-winning team.

Apply now!

About The Company

Who are we?

Atlas is a family of people drawn together by a passion for creating happiness in others.

Founded in 1986 and 100% owned by our employees, we are now one of the fastest-growing business support companies in the UK, providing cleaning, security, pest and other support services to a wide range of companies, from globally recognised brands to small local businesses. Our success is down to one thing; the passion and commitment of our extended family, who together we deliver happiness across thousands of client sites every single day. To ensure we remain focused on our purpose as we grow, we recruit first and foremost on our values so for those committed to living them alongside us, there is no better place to work.

Our Purpose

To create happiness in ourselves and others.

We approach work and life with a sense of fun, optimism and belief, and strive to have a positive impact on the world around us. We show kindness and compassion to all those we meet, ensuring everyone is safe and healthy. We deliver on our promises and go the extra mile every day.

Our Values

We are a family. Just like any other family, we laugh, cry, celebrate and commiserate together. We may come from many different backgrounds, but we’re always there when it really matters. Whether it’s with practical help and support, or simply a mug of tea and a shoulder to cry on. Sharing makes us stronger. Knowledge is more powerful when it’s shared. Own your space. You are Atlas. Don’t be afraid to make decisions. Be honest. Always. Have the courage to do the right thing, even when no-one is watching. Treat clients like our best friends. Start with Wow. And never settle for less. Create time to focus on quality and prioritise long-term solutions over short-term fixes. Don’t just talk. Do. Atlas commits to be an Equal Opportunities Employer and as such aims to ensure that no employee or job applicant receives less favourable treatment or are placed at a disadvantage by imposed conditions or requirements which cannot be shown to be justified because of a protected characteristic. Atlas strives to see its workforce broadly reflecting the community in which its operation is based.