Area Aftersales Manager - UK

Volkswagen Group UK Ltd; Milton Keynes; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading automotive company is seeking an Area Aftersales Manager to join their Aftersales team. This role is field-based and covers multiple locations across the UK. Responsibilities include managing strategic engagement with Investor owners and achieving performance targets. Candidates should possess strong stakeholder engagement and analytical skills, along with a proactive approach to enhancing operational success. Competitive salary and benefits offered.

Benefits

Competitive salary

Car schemes

Private healthcare

27 days holiday plus bank holidays

Discretionary bonus

Qualifications

• Experience in engaging with diverse stakeholders in a variety of business settings.
• Ability to analyze data and present compelling business cases.
• High attention to detail and professionalism required.

Responsibilities

• Manage strategic and operational engagement with Investors.
• Influence senior level contacts within the Investor structure.
• Ensure performance standards are met within your portfolio.

Skills

Stakeholder engagement

Analytical skills

Attention to detail

Influencing skills

Business financial awareness

Numeracy and literacy

Commercial role experience

Job description

Overview

Audi are recruiting for an Area Aftersales Manager to join their Aftersales team on a full-time permanent basis. This is a field based role covering Audi Investors with locations spanning the UK from West London and Berkshire to Yorkshire the North West and Northern Ireland.

The majority of visits would take place within 2-3 hours drive of the Milton Keynes area and therefore could be performed by someone currently living in this area and working out of Blakelands.

Responsibilities

Reporting into the National Aftersales Manager, you will be responsible for managing the strategic and operational engagement and performance of all Investors within your portfolio. You will operate and influence at a senior level within the Investor structure where your primary points of contact will be the Investor owners, Brand Directors and Aftersales Directors.

Skills & Experience

• An ability to effectively engage and communicate with a diverse range of stakeholders within the retailer businesses and brand, in a variety of business settings
• Strong analytical and presentation skills, using data to make compelling reasons for change
• A high level of attention to detail, accuracy of work and highly professional approach
• The ability to influence at a senior level
• A thorough understanding of the core processes necessary to deliver retailer excellence
• A practical level of business financial awareness, sufficient to provide valued input and insight at an operational level whilst at the same time recognising areas of risk and opportunity
• Accurate numeracy, literacy and technological skills commensurate with the evolving demands of the role
• Experience of working in a fast paced, dynamic environment where multiple priorities need to be balanced
• Proven experience in working in a commercial role where you have been directly involved in influencing business decisions

What can we offer you?

Along with a competitive salary, car schemes (including cars for family members), discretionary bonus, fuel card, enhanced pension contributions, private healthcare, 27 days holiday plus bank holidays, 4 x life assurance & health & wellbeing support, we also offer a wide range of flexible benefits to suit you and your lifestyle.

Audi

Audi has always had a culture of innovation and pushing the boundaries. A strong work ethic and a vision to move things on sees many of the team willing to work hard to always achieve the best. People who work at Audi are proud of the brand and passionate about its history and future direction. We live and breathe the brand, with the customer at the centre of everything we do. If you’re looking for a fast-paced environment with a culture of innovation and a can-do attitude, you’re looking in the right place.

About The Company

Volkswagen Group

We’re driven by difference. With six big brands under one roof – each with its own history, designs and innovations – we’ve created some of the world’s most iconic vehicles, from luxury sports cars to family camper vans. Here, you’ll discover opportunities, explore ideas and tackle challenges that you won’t find anywhere else.

It takes a range of teams to make the Group successful. We all share the same aim: to deliver sustainable mobility for generations to come, while keeping the customer and their changing demands at the heart of everything we do.

There’s never been a more exciting time to join our industry as it undergoes the biggest transformation for over 100 years. With digitalisation, electrification and driverless mobility all coming to the market, we’re actively looking for people with new skills, knowledge, and outlooks. A brave new world demands brave, new, diverse people; so whatever your background, we would love to hear from you. We know that different perspectives and thought processes are vital as our industry goes through an exciting period of change.

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage the application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.