Apprenticeship Coordinator

Uptime Institute; Bury St Edmunds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global market-leading organization in Bury St Edmunds seeks an organized Apprenticeship Coordinator to manage all aspects of the apprenticeship program. Responsibilities include onboarding new apprentices, liaising with stakeholders, and ensuring compliance with regulatory standards. Candidates should possess strong communication skills, attention to detail, and preferably prior experience in apprenticeship coordination. The position offers a competitive package and opportunities for progression within a collaborative environment.

Benefits

Competitive package + benefits

Annual leave allowance + public holidays

Training and mentorship

Qualifications

• High level of organization and attention to detail.
• Strong communication skills.
• Prior experience in apprenticeship coordination preferred.

Responsibilities

• Set up accounts for new apprentices and employers.
• Upload apprenticeship details to external systems.
• Run monthly reports and follow up on actions.

Skills

Organization skills

Communication skills

Detail-oriented

Knowledge of apprenticeship schemes

Tools

Aptem

Salesforce

Microsoft Office

Job description

Job Overview

We are looking for a highly organized and dedicated Apprenticeship Coordinator to oversee all aspects of our apprenticeship program. The successful candidate will manage onboarding, creation of training plans, and support apprentices throughout their journey. This role requires close collaboration with internal teams and external stakeholders to ensure the program meets both apprentice and organisational needs while remaining compliant with regulatory standards. The position will work flexibly across the Corporate Development - Education Group, primarily focusing on Apprenticeships, with occasional involvement in MA and CCam.

Responsibilities

• Set up accounts for new apprentices and employers on Aptem (the platform we use for apprenticeships).
• Upload apprenticeship details to external systems (e.g., ACE 360, Edexcel Online, Apprenticeship Service).
• Run monthly reports and follow up on any resulting actions.
• Provide admin support to apprenticeship trainers.
• Respond to employer or apprentice queries by email or telephone.
• Liaise with colleagues and attend meetings with other company functions necessary to perform duties and aid business and organisational development.
• Develop and maintain an in-depth understanding of the rules and regulations associated with government-funded apprenticeships.
• Develop and maintain an in-depth understanding of the internal (Aptem, Salesforce) platforms and external platforms (ACE 360, Learner Record Service, Apprenticeship Service, Edexcel Online) used in apprenticeships.
• Use Microsoft Office (Word, Excel, Outlook) effectively.
• Adopt a flexible approach and adapt to a fast-paced, ever-changing environment.
• Maintain a proactive, can‑do attitude.

Qualifications

• High level of organization and attention to detail.
• Strong communication skills.
• Prior experience in apprenticeship coordination or a similar role preferred.
• Knowledge of government-funded apprenticeship schemes.
• Experience with Aptem or similar apprenticeship platforms (desired).

Benefits & Offer

• The opportunity to work in a global market‑leading multinational organisation.
• Competitive package + benefits.
• Annual leave allowance + public holidays.
• Working as part of a dynamic and collaborative environment.
• Prospect of progression and development in a growing organisation.
• Training, guidance and mentorship provided.

Company Description

Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team.