Apprentice Sales Advisor - Uncapped Commission

Ee; Merthyr Tydfil; On-site; GBP 22,000; Full time

Job summary

A leading telecommunications provider is offering a Sales Apprenticeship in Merthyr Tydfil. This full-time role involves engaging with customers over the phone, understanding their needs, and guiding them in selecting the right products and services. While no previous sales experience is necessary, candidates should be resilient, driven, and eager to learn. Comprehensive training will be provided, leading to a Level 2 NVQ in Customer Service. Attractive benefits include a starting salary of £21,620, discounts on products, and a flexible working model.

Benefits

Starting salary of £21,620

Flexible working model

Discounts on EE & BT products

Volunteering days

Private Healthcare and Dental options

Share scheme

25 days holiday with options to buy more

Pension scheme

Critical Illness cover

Gym membership discounts

Discounts for families at attractions

Free parking

Qualifications

• No sales experience required, but must be resilient and driven.
• Ability to connect with customers and understand their needs.
• Willingness to complete a Level 2 NVQ in Customer Service.

Responsibilities

• Talk to customers over the phone to help them choose the right products.
• Provide excellent customer service in a fast-paced environment.
• Achieve targets as part of the sales team.

Skills

Connecting with people

Relationship building

Resilience

Target achievement

Education

Level 2 NVQ in Customer Service

Job description

Job Overview

Full time: Sales Apprenticeship

Hourly rate: £11.09

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for our Sales Advisor Apprenticeship.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast‑moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship.

Benefits

• Agreatstarting salary of £21,620, plus incentives throughout the year
• Our Smart working model which supports you to create a flexible working routine that works for you
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
• Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental, for you and the family
• A share scheme where you can invest in the company at a discounted rate
• 25 days holiday with the option to buy more
• Optional Pension scheme to protect your future
• Critical Illness cover
• Gym membership discounts
• Discounts off attractions for the family all year round
• Free parking on our sites, free tea and coffee, and even a concierge

Regulated Role Notice

This a regulated role and is subject to a bankruptcy check in addition to our regular pre‑employment checks.

Join Us

What are you waiting for? If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!