Apprentice Conference and Events Coordinator

Gloucester Rugby; Gloucester; On-site; GBP 18,000 - 22,000; Part time

Job summary

A historic rugby club in Gloucester is seeking a Hospitality Supervisor Apprentice to oversee conference setups, ensure quality control, and contribute to providing a welcoming environment at Kingsholm Stadium. The role includes engaging with clients, managing event logistics, and leading a team on matchdays. Flexible working hours are available as part of this apprenticeship.

Qualifications

• Comply with health and safety regulations.
• Participate in developing plans for enhancing commercial service.

Responsibilities

• Meet and greet conference organisers and delegates.
• Assist with conference setup and AV requirements.
• Lead quality control checks in venue sales areas.
• Setup and deliver events.
• Work towards Kingsholm Stadium being a hospitable destination.
• Supervise casual Front of House Team on matchdays.

Education

Hospitality Supervisor Apprenticeship Standard Level 3

Job description

Overview

Gloucester Rugby Club is a historic and community-rooted institution that excels both on and off the field. Steeped in tradition, yet forward-looking in its gameplay and engagement, the club’s legacy spans competitive success, cultural preservation, and civic involvement. Gloucester Rugby embodies a passionate, inclusive, and evolving rugby culture.

Potential position

Potential position upon completion of the apprenticeship.

Your duties

• To meet and greet conference organisers and delegates
• To assist with conference organisers and set up of AV requirements
• To be a leader in quality control, undertaking quality checks and ensuring all venue sales operating areas are always clean, tidy and compliant with health and safety regulations
• To ensure that all areas of venue sales operations are set up and ready for clients usage
• To manage and carry out all non-sales activities required
• Be a leader that works towards Kingsholm Stadium being known as a hospitable destination of choice
• Setup and delivery of events
• Participating with your line manager in developing plans for increasing and enhancing the commercial service, including developing and improving the physical environment and premises
• Undertaking other duties as appropriate and in agreement with the Board of Directors
• To work in line with the values of Gloucester Rugby
• Contributing to continuous improvement of every area of Gloucester Rugby’s operations
• Working with senior events coordinators to ensure all events are covered throughout the week including setup, event support and clear up
• Working as supervisor on matchdays (TOIL) leading the casual Front of House Team
• Undertaking administrative duties where required including contacting clients to discuss final details
• Learning the sales booking platform and where to find information as required

Health and safety

Health and Safety at Work: To comply with the requirements of the Health and Safety at Work Act 1974 and associated legislation, you must adhere to the company’s safety rules and procedures and take all reasonable care to protect the safety of yourself and others.

Notes

This job description is intended only as a guide to the main responsibilities and is in no way intended to restrict any individual in the performance of other duties as required by the Company.

Qualifications

• Hospitality Supervisor Apprenticeship Standard Level 3
• Workplace delivery and a structured scheme of work

5 out of 7 days - flexible hours to fit the business.