Applications Services Analyst - ITIL 2nd Line Support

New Look; Weymouth; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading fashion retailer in the UK is seeking an Applications Services Analyst to manage and support various applications. In this role, you will provide critical IT support, engage with project teams, and ensure application stability. Ideal candidates will have a degree in IT or a related field, along with a working knowledge of ITIL principles. Attractive benefits include staff discounts and flexible working patterns.

Benefits

40% staff discount

Monthly 25% off privilege vouchers

Season ticket loans

Pension – contributory private pension scheme

Virtual GP access

Qualifications

• Degree in IT or relevant business field preferred.
• Ability to provide 2nd line support for applications.
• Familiarity with application management tools.

Responsibilities

• Manage applications through installation, configuration, and maintenance.
• Provide 2nd line support for assigned applications.
• Lead small-scale enhancements and fixes to applications.

Skills

Working knowledge of ITIL principles

Working knowledge of FTP and SFTP

Knowledge of UNIX

Education

Degree in IT or relevant business topic

Job description

A leading fashion retailer in the UK is seeking an Applications Services Analyst to manage and support various applications. In this role, you will provide critical IT support, engage with project teams, and ensure application stability. Ideal candidates will have a degree in IT or a related field, along with a working knowledge of ITIL principles. Attractive benefits include staff discounts and flexible working patterns.