Application Support Manager

Miller Maxwell; London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A technology provider is seeking an Application Support Manager to lead a software support team in London. You will manage client application support for complex trading software while showing strong project management skills. The ideal candidate will have a STEM degree and five years of Application Support experience. The role offers a hybrid working model and a comprehensive benefits package including 26 days holiday, private medical cover, and a bonus.

Benefits

26 days holiday

Pension

Private medical cover

Bonus – 20%

Life insurance

Wellness package

Qualifications

• Minimum five years of commercial Application Support experience.
• Experience leading technical streams of work.
• Ability to communicate with internal and external stakeholders.

Responsibilities

• Lead projects of work and manage the application support team.
• Provide application support to clients using complex trading software.
• Troubleshoot technical-related trading issues.

Skills

T-SQL

Powershell Scripting

Client relationship management

Troubleshooting

Financial Services Knowledge

Education

STEM based degree

Tools

SSIS

SSRS

Job description

Application Support Manager to lead a software team. Hybrid working is available, remote interviewing and remote Onboarding. The organisation is a highly respected technology provider, working with institutional clients on a global basis. .

The Application Support Manager will:

• Lead projects of work, taking ownership for internal projects.
• Manage an application - Software support team.
• Provide application support to clients using complex trading software.
• Troubleshoot technical related trading issues
• Liaise with front, middle and back office users.
• Work closely with internal development, implementation and account managers to assist with the delivery of software solutions
• Work on projects in the deployment and upgrade stage.
• Provide relationship management to clients after product is delivered that will include client training.

Application Support Manager will have:

• A STEM based degree.
• Experience leading project and technical streams of work.
• At least five years commercial Application Support experience.
• T-SQL experience.
• SSIS - SSRS experience is beneficial
• Powershell Scripting experience.
• Financial Services experience – Experience working for a Asset Manager, Brokerage, Exchange, FinTech, Hedge Fund or Investment Bank – desirable.
• Ability to speak with internal and external stakeholders.

The Application Support Manager will have the chance to work with a leading product within the finance industry. The working environment will allow the Application Support Manager extensive experience of buy-side software solutions and experience working within the FinTech space. Package includes: 26 days holiday, pension, private medical cover, bonus – 20%, life insurance, hybrid working, wellness package.