Application Support Engineer

Applause IT Recruitment Ltd; Willenhall; On-site; GBP 30,000 - 45,000; Full time

Job summary

A growing technology business in Birmingham is looking for an Application Support Engineer. The ideal candidate will maintain and support bespoke software solutions while collaborating with customers and developers. Strong Linux administration skills are essential, with experience in Java and databases being advantageous. This role offers a competitive salary and flexible working options.

Benefits

Competitive salary

25 days holiday per year

Group Personal Pension Scheme

Private Medical Insurance

Company mobile phone

Flexible working options

Free on-site parking

Qualifications

• Strong Linux administration skills required.
• Proficient with databases like MySQL and SQL Server.
• Experience with automation and containerization tools is advantageous.

Responsibilities

• Maintain and support bespoke software applications.
• Manage and improve build and release processes.
• Liaise directly with customers to troubleshoot and resolve issues.

Skills

Linux administration

Java

MySQL

SQL Server

VMware

Proxmox

Ansible

Docker

Jenkins

SVN

Terraform

Bash

Python

Communication skills

Job description

Overview

Role: Application Support Engineer

Location: Birmingham

Stack: Linux | Cloud Computing

We are recruiting for an Application Support Engineer to join a growing technology business based in Birmingham. This is a fantastic opportunity to play a key role in maintaining and supporting bespoke software solutions and Linux-based infrastructure, while working closely with customers and developers to deliver high-quality support.

Responsibilities

• Maintain and support bespoke software applications.
• Manage and improve build and release processes.
• Keep infrastructure patched, secure, and up to date.
• Release and patch software in a timely and controlled manner.
• Liaise directly with customers to troubleshoot and resolve issues.
• Collaborate with developers and technical teams to find and implement solutions.
• Travel across the UK when required.

Skills & Experience

• Strong Linux administration skills (RedHat / CentOS / Rocky) - essential.
• Knowledge of Java - advantageous.
• Experience with databases (MySQL / SQL Server).
• Familiarity with VMware / Proxmox - beneficial.
• Knowledge of automation and containerisation tools such as Ansible, Docker, Jenkins, SVN, Terraform - advantageous.
• Scripting experience with Bash or Python - beneficial.
• Excellent communication skills and confidence in customer-facing situations.
• A proactive, well-organised, and team-oriented approach.
• Full UK driving licence - desirable.
• Eligibility to obtain UK Government Security Clearance (a pre-requisite for the role).

What’s on Offer

• Competitive salary
• 25 days holiday per year
• Group Personal Pension Scheme
• Private Medical Insurance (after qualifying period)
• Company mobile phone
• Flexible working options
• Free on-site parking

Location

This role is based out of the Birmingham office, with UK travel required.

If you are an experienced Application Support Engineer with strong Linux skills and a passion for problem-solving, click apply now to be considered.