Application Support Engineer

Identify Solutions; Cardiff; Remote; GBP 30,000 - 37,000; Full time

Job summary

A digital client solution provider in the UK is seeking an experienced Application Support Engineer to join their remote team. This role involves supporting and maintaining various applications, diagnosing issues, and collaborating with developers for improvements. Ideal candidates should possess broad technical skills, including Azure, SQL, and JavaScript, and have a proactive, customer-focused mentality. The position offers a salary up to £37k and is remote, preferably for those located in South Wales or the South West.

Qualifications

• Broad technical skills and experience in application support.
• Comfortable working across a range of technologies.
• Proactive in finding solutions to issues.

Responsibilities

• Support and maintain internal and customer-facing applications.
• Diagnose issues, monitor performance, and test new features.
• Work closely with developers to deploy fixes and updates.

Skills

Problem solving

Customer-focused

Methodical approach

Collaboration

Tools

Azure

WordPress

Craft CMS

JavaScript

TypeScript

React

SQL

GitHub

JIRA

Job description

Job Description

Application Support Engineer

Remote South Wales / South West UK only

Salary Up to 37k benefits

We are looking for an Application Support Engineer to join our growing digital client. This role will suit someone who enjoys solving problems supporting users and keeping systems running smoothly. If you take satisfaction in finding the cause of an issue and improving how things work this could be the perfect opportunity for you.

The role

You will support and maintain a range of internal and customer-facing applications. This includes diagnosing issues monitoring performance testing new features and ensuring platforms run reliably. You will work closely with developers to deploy fixes and updates document solutions and identify ways to improve tools processes and automation.

What you will bring

We are looking for someone with broad technical skills ideally with experience in some of the following : Azure WordPress Craft CMS JavaScript TypeScript React SQL or other databases GitHub and JIRA.

You should be methodical customer-focused and proactive comfortable working across a range of technologies and collaborating with others to achieve results.

Why join

This is a fully remote role but we are ideally looking for someone based in South Wales or the South West who can occasionally meet with the wider team when needed.

Are you interested in finding out more

If so please contact James Chau at

Key Skills

• Splunk
• Iis
• SQL
• .NET
• Perl
• Shell Scripting
• Weblogic
• Java
• Sybase
• Scripting
• Oracle
• Application Support

Employment Type : Full-Time

Experience : years

Vacancy : 1