Animal Health Retail Associate - Customer-First Specialist

Frontier Agriculture Ltd; Market Drayton; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading agricultural company is seeking a Retail Assistant – Animal Health to provide exceptional customer service in Market Drayton. Responsibilities include over-counter sales, supporting livestock enquiries, and developing knowledge of their animal health advisory services. The ideal candidate will excel in communication, customer relations, and possess strong planning skills. The position offers benefits like a competitive salary, generous holiday, and extensive training support for career growth.

Benefits

Competitive salary

25 days holiday with option to purchase more

Dedicated Learning & Development support

Employee Assistance Program

Increased parental leave benefits

Life Assurance and pension plan

Paid volunteer leave

Employee network groups participation

Cycle to Work Scheme

Qualifications

• Passion for delivering outstanding customer service.
• Able to build professional relationships with customers.
• High level of initiative and attention to detail.

Responsibilities

• Support over‑counter sales and livestock enquiries.
• Work with internal departments to place and track orders.
• Build comprehensive knowledge of products and services.
• Communicate regularly with customers to understand needs.
• Keep the retail shop clean and compliant.

Skills

Exceptional customer service

Interpersonal and communication skills

Planning and organisational skills

Numeracy and literacy

Computer skills including Microsoft Excel

Education

AMTRA SQP qualification (desirable)

Job description

A leading agricultural company is seeking a Retail Assistant – Animal Health to provide exceptional customer service in Market Drayton. Responsibilities include over-counter sales, supporting livestock enquiries, and developing knowledge of their animal health advisory services. The ideal candidate will excel in communication, customer relations, and possess strong planning skills. The position offers benefits like a competitive salary, generous holiday, and extensive training support for career growth.