Analytics Planning Lead

Tesco; Welwyn Garden City; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading supermarket and technology company in Welwyn Garden City is seeking a professional to manage Personalisation measurement and partner with Customer teams. The role involves driving customer insight, managing analytics, and delivering measurable outcomes. Candidates should have extensive analytics experience, strong program management skills, and the ability to influence stakeholders. The company offers a comprehensive benefits package, including an annual bonus and private medical insurance.

Benefits

Annual bonus scheme of up to 20%

25 days holiday plus personal day

Private medical insurance

Free 24/7 virtual GP service

Qualifications

• Extensive experience in analytics and insights within fast-paced environments.
• Proven ability in planning, programme management, and team coordination.
• Track record of delivering value through multi-channel customer programmes.

Responsibilities

• Drive deep customer insight to enhance relevance and deliver growth.
• Own and manage the Personalisation Insights backlog, prioritising by value.
• Build strong partnerships to co-create actionable briefs and insights.

Skills

Analytics and insights

Program management

Cross-functional team coordination

Stakeholder influence

Job description

Tesco UK • Shire Park, Kestral Way, Welwyn Garden City • Permanent • Apply by 27-Jan-2026

You will act as the primary contact for Enterprise Analytics (EA) and other measurement teams, owning the Personalisation measurement backlog and leading sprint planning. In this role, you'll partner closely with Customer teams, including Rewards and Customer Journeys, serving as a subject matter expert to create detailed briefs that deliver actionable insights and advance our Personalisation agenda.

Your469 work will directly feed into the Customer Intelligence Engine, driving continuous improvement and innovation. You'll translate strategic priorities into practical operating rhythms, influence senior stakeholders, and simplify complex, customer-led decisions to deliver meaningful business outcomes.

Additionally, you'll coach and develop team members, balancing short-term delivery with long-term value creation.

What is in it for you

We're all about the little helps. That's why we make sure our MERCHANTABILITY colleague benefits package takes care of you - both in and out of work. Click Here to find out more!

• Annual bonus scheme of up to 20% of base salary
• Holiday starting at 25 days plus a personal day (plus Bank holidays)
• Private medical insurance
• 26 weeks maternity and adoption leave (after 1 years' service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

You will be responsible for

• .Q Customer Understanding & Personalisation - Drive deep customer insight within the Know Me, Serve Me, On My Terms model to inform audience strategies that enhance relevance and deliver growth.
• Workflow Prioritisation & Delivery - Own and manage the Personalisation Insights & Measurement backlog, prioritising by commercial value and impact. Act as the main contact for measurement teams, coordinating sprints and removing blockers for smooth delivery.
• Business Partnering & Decision Support - Build strong partnerships with Customer teams to co-create actionable briefs, interpret insights, and influence,W decisions that improve personalisation outcomes and achieve strategic goals.
• Continuous Optimisation - Maintain high standards for briefs and reporting, moving from descriptive to diagnostic insights with clear recommendations. Drive ongoing optimisation of audiences, triggers, and journeys aligned to the Personalisation plan.

You will need

• Extensive experience in analytics and insights within fast-paced, data-rich environments.
• Proven ability in analytics planning, programme management, and cross-functional team coordination in matrixed organisations.
• Track record of delivering measurable value through personalisation, CRM, and multi-channel customer programmes.
• Strong expertise in incrementality, controls, causal measurement, and translating analysis into actionable strategies.
• Exceptional storytelling and stakeholder influence, defining requirements and communicating effectively across multidisciplinary teams.

About us

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we're all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

Disability Confident Leader

We're proud to be an accredited Disability Confident Leader, where everyone's welcome. That's why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.