Join our Wealth and Front unit as a Team Lead, where you'll steer a skilled group of business analysts focusing on crucial elements like Web& Mobile, Static Data, CRM, PFM and Rebalancing, as well as overseeing their second-level support responsibilities. You'll handle a dynamic team, foster meaningful connections with prestigious banking clients, and keep our incident backlog organized and under control. This role offers you a chance to collaborate with a range of stakeholders, gaining valuable insights and experiences with some of the top names in the financial industry.
Your key tasks:
- Lead daily stand-ups and team meetings to ensure proficient operations. Evaluate and provide feedback on team member performance, assigning tasks and projects accordingly. Promote team cohesion, address conflicts, and monitor workload, redistributing duties as needed. Incorporate team-building activities to enhance collaboration among members
- Collaborate with product managers to create solutions that meet market demands while strictly adhering to security and compliance standards. Lead your team through the intricacies of developing these complex solutions appropriately
- Engage with key stakeholders to comprehend their requirements and align them with technical efforts. Facilitate effective communication between technical teams and banking clients, providing regular status updates and reports. Act as a bridge to ensure business and technical goals are in sync and coordinate vital meetings and workshops with stakeholders
- Identify and rectify inefficiencies in current workflows, and devise enhancement strategies. Collaborate with business analysts to delineate processes for vital platform operations. Foster cross-departmental cooperation to seamlessly integrate platform solutions
- Investigate the root causes of platform incidents to prioritize and streamline issue resolution. Offer comprehensive analyses and recommend enhancements to avert future system problems. Collaborate with developers to execute necessary fixes and maintain an informed knowledge base on platform solutions and existing issues