Ambulance Transport Scheduler

NHS Scotland; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A national health service provider in Scotland is seeking adaptable individuals for a full-time role in the East Ambulance Control Centre. Responsibilities include handling national calls, planning patient transport, and communicating effectively with patients and health organizations. The ideal candidate will possess strong computer skills, problem-solving abilities, and the capacity to work calmly under pressure. Full training will be provided in this dynamic position which requires flexibility in working hours.

Qualifications

• Demonstrate ability to work effectively under pressure.
• Strong computer skills, minimum 30 wpm typing speed.
• Evidence of effective communication and problem solving.

Responsibilities

• Handle national call handling and planning for Patient Transport vehicles.
• Communicate with patients, ambulance crews, and Health Boards.
• Ensure effective running of the ambulance service.

Skills

Strong computer and keyboard skills

Effective communication

Problem-solving

Good customer care

Attention to detail

Ability to work in a team

Calm under pressure

Sensitivity and understanding

Discretion

Following on-screen prompts

Job description

A national health service provider in Scotland is seeking adaptable individuals for a full-time role in the East Ambulance Control Centre. Responsibilities include handling national calls, planning patient transport, and communicating effectively with patients and health organizations. The ideal candidate will possess strong computer skills, problem-solving abilities, and the capacity to work calmly under pressure. Full training will be provided in this dynamic position which requires flexibility in working hours.