Alternative Pathway Coordinator | East Kent Hospitals University NHS Foundation Trust

East Kent Hospitals NHS Trust; Dover; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Dover is seeking an Alternative Therapies Coordinator to support various services in the Endoscopy team. The role involves providing organisational and administrative support to patients and coordinating clinic bookings. The ideal candidate should possess excellent communication skills. This position is crucial for ensuring a seamless patient experience. Closing date for applications is Monday, 22 Sep 2025.

Responsibilities

• Provide organisational and administrative support to patients.
• Coordinate bookings for clinics and manage medical records.
• Act as a contact for communication with external stakeholders.

Job description

Overview

We are a close team looking for an alternative therapies coordinator to support existing and new services within the Endoscopy team, such as Cytosponge, Colon Capsule and Transnasal Endoscopy, to work with us to ensure patients receive the best care. You will have the opportunity of working as a key team member within the above services and will provide a combination of organisational and administrative support to alternative therapy patients.

Responsibilities

• Working as a member of the Cytosponge / Colon Capsule and Transnasal team the post holder will provide a combination of organisational support and administrative duties to deliver a service to patients.
• Co-ordinate bookings for clinics and organise medical records. Act as contact within the Trust for all communication with external stakeholders including, but not limited to, NHS England Central Team, Kent & Medway Cancer Alliance, the nominated pathology processing agency and manufacturers.
• The Alternative Therapies Coordinator is to assist the Team by undertaking delegated aspects if their role for which they have been trained and deemed competent.
• The Alternative Therapies may not always need daily supervision and should be able to take responsibility for their work within pathways of care and that of others within a broad framework laid down by the Alternative Therapies senior team.

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It\'s about empowering frontline staff to lead improvements day-to-day. We\'re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

Qualifications and experience

Not specified in the excerpt provided. Please refer to the full Job Description and Person Specification located in ‘Documents to download’ for detailed requirements.

Additional information

Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.

Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.

If you have further queries please don’t hesitate to contact the line manager using the contact details below.

This advert closes on Monday 22 Sep 2025