Allocation & Sequence Co-ordinator

Serco Limited; Leicester; On-site; GBP 28,000; Full time

Job summary

A leading public services organization in Leicester seeks an Allocation & Sequence Co-ordinator to support rehabilitation programs and provide essential administrative assistance. You will manage scheduling, maintain records, and ensure communication across the department. The ideal candidate will have GCSEs in Maths and English, excellent Microsoft skills, and the ability to work under pressure. Full-time role at 40 hours per week offers a competitive salary of £27,500 plus benefits, including a pension and staff discounts.

Benefits

Pension up to 6%

Employee Assistance Programme

Discounts on cinema and retail

Qualifications

• GCSE C in Maths and English is essential.
• ECDL or IT qualifications are desirable.
• Excellent IT, written and oral communication skills.

Responsibilities

• Contribute to the activity strategy for prisoner rehabilitation.
• Provide administrative support for the Learning and Skills Department.
• Ensure scheduling records are complete and accurate.

Skills

Excellent knowledge of Microsoft packages

Good working knowledge of databases

Ability to form good working relationships

Ability to work independently

Excellent IT communication skills

Excellent organisational skills

Education

GCSE C in Maths and English

ECDL/IT qualifications

Job description

Serco Limited

Allocation & Sequence Co‑ordinator

HMP Fosse Way

Salary – £27,500.00 plus Serco benefits

Hours – Full Time 40 hours per week – Monday to Friday

Main Accountabilities

• Contribute towards the implementation and fulfilment of the purposeful activity strategy, maximising opportunities for prisoners to engage in work, education and training that will benefit their rehabilitation and the efficient running of the prison
• To provide administrative support for all areas of the Learning and Skills Department
• To always ensure that all scheduling records are complete and input onto CMS, and appropriate local recording systems, including manual and electronic files
• Identify those prisoners eligible for education and activities and start to process in line with the relevant timetables
• To ensure that all activities places are allocated
• To work as part of the team in an efficient and professional manner
• To communicate to all colleagues, throughout the prison in an appropriate and professional manner
• To understand all relevant policies and procedures and provide help and support in all areas of the function as required by your line manager
• To demonstrate a positive attitude to change and show flexibility in the workplace
• To ensure a high level of security and confidentiality is maintained in relation to staff and prisoners, and that all information, both written and oral, is treated confidentially
• To administer all systems within the department
• Produce reports as requested
• To maintain accurate records of all actions taken
• Enter appropriate figures for all your areas of responsibility onto the month end report by the specified date
• Daily filing and archiving of records when required
• To undertake other duties as directed by senior management

Qualification

• Essential: GCSE C in Maths and English
• Desirable: ECDL/IT qualifications

Experience

• Excellent knowledge of Microsoft packages
• Good working knowledge of databases
• Demonstration of flexibility and the ability to work to deadlines and under pressure

Skills and Abilities

• Able to form good working relationships
• Able to work independently and as part of a busy small team
• To solve issues at the earliest stage, presenting solutions to mangers when required
• To adhere to Data Protection at all times

What you need to do the role

• Excellent IT, written and oral communication skills
• Excellent organisational skills and ability to manage workload
• Ability to work under pressure
• Able to reflect on own performance and to strive for continuous improvement
• To maintain professional relationships with colleagues from other areas
• To ensure that information and data, processing, storage, and transmission of systems and processes are managed appropriately and in guidance with data protection and Serco policies

What we offer

• Pension up to – 6%
• Employee Assistance Programme
• Serco Benefits package – discounts include cinema, Merlin entertainment and online shopping discounts, discounts on mobile phone plans, and leisure centre memberships
• A safe and supportive culture
• Chance to contribute to innovation in public services
• A company passionate about diversity and inclusion

Why Serco

A place you can make an impact – The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.

A place you can count on – Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

A place for you – We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.