Aircraft Services Agent (PT 16 Hrs)

Swissport; North East; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading aviation services provider is looking for an Aircraft Services Agent for a seasonal 16-hour per week role in North East England. Key responsibilities include cleaning aircraft interiors and exteriors, operating Ground Support Vehicles, and ensuring compliance with safety and diversity policies. The ideal candidate is physically fit, speaks fluent English, and can manage time effectively. Competitive pay of £12.41 per hour with various benefits including free parking and training opportunities.

Benefits

Free car parking

Uniform and PPE provided

Employee Assistance Program

Ongoing training and development

Qualifications

• Must be able to lift up to 32 kg.
• Hold a valid driver’s license.
• Be an effective team player.

Responsibilities

• Clean aircraft interiors and exteriors.
• Drive and operate Ground Support Vehicles.
• Ensure compliance with equality and diversity policies.

Skills

Fluent English

Time management

Physical fitness

Basic to intermediate computer skills

Job description

Overview

Ready for take off? Join Swissport for an exciting career in aviation. This is a 16 hour per week seasonal role ending on 31 October 2025. Starting pay for this role is £12.41 per hour. Working at Swissport has many different faces and there is never a dull moment. If you enjoy working with people in a dynamic environment, join us! As a Swissport Aircraft Services Agent, you will play a vital role in our airport operation. The airport is a fast-paced and safety-focused team environment.

Responsibilities

• Aircraft cleaning, including the removal of blankets, vacuuming aircraft, wiping down tray tables, walls and overhead lockers and removal of rubbish from seat pockets.
• Cleaning aircraft toilets, wash basins, surfaces, mirrors and replenishing supplies.
• Clean and sanitise aircraft galleys, mop floors and wipe down surfaces.
• Arrange seatbelts on seats, placement of head rests and pillows and blankets as required.
• Cleaning of aircraft exterior as and when required.
• Provide professional cleaning to offices and retail areas.
• Drive and operate Ground Support Vehicles, which may include vans, hi-lift, steps and toilet and water vehicles.
• Provide Toilet and Water Services.
• Compliance with equality and diversity principles is a responsibility embedded in all roles. Specifically, you are required to:
• comply with equality and diversity policies and treat all colleagues and customers with dignity and respect (including in virtual and digital environments);
• respond positively, inclusively, and supportively to the different needs of colleagues and customers by reason of their protected characteristics;
• report and act upon all instances of discrimination, harassment, and bullying;
• proactively support direct reports to understand their responsibility for equality and diversity, including identifying and facilitating development where required. Ensure performance is measured against key performance indicators, to mitigate the risk of discrimination;
• proactively comply with, model, promote, and embed equality and diversity principles, in daily duties, project work, and strategic planning, to promote a culture of zero tolerance, an environment in which colleagues and customers feel safe and respected, and champion the value the business affords to equality and diversity;
• ensure changes to policies and practices are screened for compliance with equality and diversity principles, and embed compliance as a key performance indicator in strategic planning and project work;
• evaluate operational decisions to assess the impact on policies, procedures, and strategies with reference to equality and diversity.
• Deliver exceptional and safe service as a team member.
• Be an effective team player.
• Demonstrate a commitment to learning and growth.
• Remain self-confident and calm under pressure.
• Be organised and manage time effectively.
• Be physically fit, able to lift up to 32 kg as required.
• Hold a valid driver’s license.
• Be a fluent English speaker.
• Have basic to intermediate computer skills.

Benefits and Employment Details

• Swissport is the world's leading provider of ground and air cargo services active across the globe.
• Roles are permanent on either a full or part-time basis.
• Great work-life balance with rosters issued 28 days in advance.
• Annual leave requests responded to within 7 days.
• From day one you'll receive free access to an Employee Assistance Program.
• Free car parking, uniform and PPE.
• Industry-leading induction and training programme.
• On-going learning and development opportunities with a skills-based grading structure for career progression.
• Being part of a great team and airport-specific retail discounts.
• Additional benefits: Free car parking, flexible and fixed roster patterns, uniform and PPE provided, experience with a variety of customers and aircraft types from Embraers to Boeing 777-300ER, training and upskilling offered to all new members.

Qualifications and Compliance

Qualifications GDPR: Swissport has strict obligations under the General Data Protection Regulation 2016/679 ("the GDPR"). Compliance is therefore a responsibility embedded in all roles. Specifically, you are required to actively support and assist the business with compliance, both in your daily duties and in respect of ad hoc projects and activities. You are expected to demonstrate good practice to direct reports, and actively promote a culture of compliance.

Equality, Diversity & Inclusion: Swissport is committed to equality and inclusion in all areas of the business. You will be expected to comply with policies and participate in a culture that promotes diversity and prevents discrimination.