Agricultural Machinery Parts Advisor

De Lacy Executive; Greater Lincolnshire; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading machinery dealership in Lincolnshire is seeking an experienced Agricultural Parts Advisor. This role demands exceptional customer service skills and knowledge of agricultural machinery. Responsibilities include managing parts enquiries, processing orders, and providing expert advice. The ideal candidate will thrive in a busy environment, demonstrating strong communication skills and attention to detail. Competitive salary, annual leave, and pension included in the offer.

Benefits

Competitive salary package

32 days annual leave

Workplace Pension

Qualifications

• Strong communication skills.
• Good knowledge of agricultural machinery, with specialist vegetable machinery being desirable.
• Retail or showroom experience is a plus.
• Ability to work under pressure in a busy environment.
• Competent with IT systems.
• Excellent numeracy, literacy, and attention to detail.
• Team player with the ability to work independently.

Responsibilities

• Assist customers and technicians with parts orders.
• Provide knowledgeable advice on machinery parts.
• Ensure accurate processing of orders and stock control.
• Handle calls and emails professionally.
• Maintain and update parts inventory.
• Liaise with suppliers for parts sourcing.
• Contribute to sales targets and upselling.
• Deliver excellent customer service and resolve queries.

Skills

Strong communication skills

Knowledge of agricultural machinery

Retail/showroom experience

Ability to work under pressure

Competent with IT systems

Excellent numeracy and literacy

Attention to detail

Team player

Job description

Are you passionate about delivering exceptional customer service and have a strong understanding of agricultural machinery?

We’re seeking an experienced Agricultural Parts Advisor to join a leading machinery dealership in Lincolnshire. In this role, you’ll deliver exceptional service to customers and technicians.

You will handle day-to-day parts enquiries on agricultural machinery and specialist vegetable equipment, ensuring accurate advice and timely solutions.

You’ll manage orders from start to finish—processing, dispatching, and following up—while providing expert guidance on our products and services.

Whether face-to-face or over the phone, you’ll be the trusted link that keeps our customers’ operations running smoothly.

Key Responsibilities

• Assist customers and technicians with parts queries and orders
• Provide knowledgeable advice on agricultural and specialist vegetable machinery parts
• Ensure accurate processing of orders, payments, and stock control
• Handle incoming calls and emails promptly and professionally
• Maintain and update parts inventory to ensure availability
• Liaise with suppliers to source and order parts when required
• Contribute to achieving sales targets and upselling opportunities
• Deliver excellent customer service and resolve queries efficiently

Your Profile

• Strong communication skills
• Good knowledge of agricultural machinery (specialist vegetable machinery desirable)
• Retail/showroom experience (desirable)
• Ability to work under pressure in a busy Agricultural dealership branch
• Competent with IT systems
• Excellent numeracy, literacy, and attention to detail
• Team player with the ability to work independently

What to expect

• Competitive salary package
• 32 days annual leave
• Workplace Pension

To Apply

If this role is of interest and you would like more information, please call Georgia Wood on 01885 485527 or email me at [e-mail]

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