Agile Lead - Markets CRM Platform

JPMorgan Chase & Co.; City of Westminster; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global financial services firm in the City of Westminster is seeking a Product Delivery & Agile Lead to oversee delivery processes across agile teams. You will ensure project alignments with the company's vision, foster team collaboration, and implement efficient practices that enhance product delivery. The ideal candidate possesses strong organizational skills, agile experience, and exceptional communication abilities. This position provides a unique opportunity to drive impactful solutions in a bustling financial environment.

Qualifications

• Strong organizational and prioritization skills with attention to detail.
• Excellent written and verbal communication skills.
• Hands-on experience managing all stages of the delivery life cycle in an agile environment.

Responsibilities

• Manage projects to meet client commitments and deadlines.
• Collaborate with Product Director to define and deliver a roadmap.
• Guide development teams in establishing data-driven metrics.

Skills

Organizational skills

Verbal communication

Interpersonal skills

Risk awareness

Agile delivery experience

Education

Degree in STEM subject

Job description

Overview

As a Product Delivery & Agile Lead in our CRM Technology team, you will oversee the end-to-end delivery process across multiple agile teams. You will guide product management and software development, ensuring alignment with our company's vision. Your leadership will help drive efficient processes, transparent governance, and continuous improvement. You will play a key role in building a collaborative and engaged team culture, supporting agile practices, and delivering impactful solutions.

Responsibilities

• Manage projects to meet client commitments and deadlines, maintaining well-documented product backlogs
• Collaborate with Product Director and senior stakeholders to define and deliver a bold, achievable roadmap
• Guide development teams in establishing and tracking data-driven metrics for agile delivery
• Analyze, design, and implement efficient processes for product delivery and sprint planning
• Foster a culture of cooperation and engagement through team-led practices
• Produce clear and transparent project governance and reporting
• Apply commercial awareness to balance costs and benefits
• Support teams in adopting and improving agile practices
• Communicate effectively with stakeholders at all levels
• Drive continuous improvement through meaningful data and metrics
• Resolve conflicting priorities and navigate delivery teams skillfully

Qualifications

• Strong organizational and prioritization skills with attention to detail
• Excellent written and verbal communication skills to articulate complex ideas
• Strong interpersonal skills, comfortable working with diverse audiences
• Ability to develop effective relationships with key business partners
• Demonstrated risk awareness and critical thinking skills
• Ability to work independently and own issues to resolution
• Flexible team player with a positive attitude in demanding situations
• Hands-on experience managing all stages of the delivery life cycle in an agile environment

Preferred Qualifications

• Experience in technology areas such as eCommerce, pricing, trading, settlement, and CRM
• Expertise in resolving conflicting priorities within delivery teams
• Significant experience with agile software development in high-pressure environments
• Ability to extract and analyze development metrics for continuous improvement
• Degree level education or higher in a STEM subject
• Strong documentation and organizational skills for stakeholder presentations
• Self-motivated to achieve the best results for clients

EEO Statement

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.