Ageing Well Support Coordinator (Maternity Cover)

Impact Initiatives; Lewes; On-site; GBP 25,000 - 30,000; Full time

Job summary

A charity organization in Brighton seeks a Support Coordinator for the Ageing Well team. The role involves responding to enquiries, building community partnerships, and promoting activities supporting healthy aging. Applicants should have strong communication skills and experience in managing varied workloads. This is an opportunity to join a supportive team working towards improving services for older people.

Benefits

Flexible working environment

Opportunities for professional development

Qualifications

• Strong communication skills and a friendly, professional manner.
• Experience of managing a varied workload and working as part of a team.
• Understanding of issues related to ageing.
• Experience of promoting services or organising events.

Responsibilities

• Respond to enquiries from older people, providing clear information.
• Build partnerships with community organisations.
• Help deliver the annual Ageing Well Festival.
• Contribute to service improvements in a supportive team.

Skills

Strong communication skills

Managing a varied workload

Understanding of ageing

Promoting services or organising events

Maintaining accurate administrative systems

Job description

Overview

Are you passionate about supporting older people to live healthy, connected, and fulfilling lives? We’re looking for an organised, people-focused Support Coordinator to join our Ageing Well Information, Help and Advice Team (IHAT) in Brighton & Hove. In this varied role, you’ll respond to enquiries from older people, carers, and professionals, provide clear and accurate information, and promote activities, services, and health initiatives that help people age well. You’ll also build partnerships with community organisations, coordinate promotional activities and events, and help deliver the annual Ageing Well Festival. You’ll be working in a supportive and collaborative team, contributing to service improvements and ensuring our information is always up-to-date, relevant, and accessible.

We actively welcome applicants from all backgrounds and identities, particularly people from minoritised communities and those with lived experience relevant to this role.

Responsibilities

• Respond to enquiries from older people, carers, and professionals; provide clear and accurate information; and promote activities, services, and health initiatives that support aging well.
• Build partnerships with community organisations and coordinate promotional activities and events.
• Help deliver the annual Ageing Well Festival.
• Work in a supportive, collaborative team; contribute to service improvements; ensure information is up-to-date, relevant, and accessible.

Qualifications and Experience

• Strong communication skills and a friendly, professional manner.
• Experience of managing a varied workload and working as part of a team.
• An understanding of ageing and the issues it can bring.
• Experience of promoting services or organising events.
• The ability to maintain accurate administrative and monitoring systems.
• An understanding of dementia or knowledge of services and activities for older people in Brighton & Hove is welcome but not essential.

About Us & Benefits

We’re a flexible, supportive employer. We’re happy to discuss any access needs, working pattern requests, or adjustments that would help you thrive in this role.

Impact Initiatives is a Brighton-based charity with a strong reputation for supporting people of all ages across Sussex. Our Ageing Well service offers activities, information, and advice that help older people stay active, connected, and healthy. You’ll be joining a values-led team with regular supervision, supportive management, and opportunities for development.

How to Apply & Contact

If you have questions about the job, please contact the Ageing Well Information, Help and Advice Team Leader on 01273 322940.

This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant will be subject to an Enhanced Disclosure & Barring Service (DBS) check.

Closing date: 5.00pm, Thursday 2nd October 2025
Interviews: To be confirmed

For further details and to apply please visit our jobs page: impact-initiatives.org.uk/jobs