Aftersales & Technical Support Manager - Equipment

Wallace Hind Selection LTD; Bedford; On-site; GBP 46,000 - 55,000; Full time

Job summary

A machinery manufacturing company in Bedford seeks an Aftersales Manager to lead a product support team and manage after-sales issues including service and warranty claims. The ideal candidate should possess a background in mechanical or electrical engineering and have strong project management and communication skills. You will also support presales technically and work closely with production teams. The position offers a competitive salary of up to £55,000 with benefits including 25 days holiday and private medical insurance.

Benefits

25 Days Holiday

Private medical

Company bonus

Qualifications

• Strong team management and leadership experience.
• Competent taking ownership for after sales product support.
• Technically minded with experience in capital equipment or industrial machinery.

Responsibilities

• Lead your product support team, remaining hands on where needed.
• Manage after sales issues including warranty claims and technical support.
• Support presales technically and with sales tenders.

Skills

Leadership

Project Management

Communication

Budgeting

Technical Support

Education

Mechanical or Electrical Engineering Qualification

Job description

A machinery manufacturing company in Bedford seeks an Aftersales Manager to lead a product support team and manage after-sales issues including service and warranty claims. The ideal candidate should possess a background in mechanical or electrical engineering and have strong project management and communication skills. You will also support presales technically and work closely with production teams. The position offers a competitive salary of up to £55,000 with benefits including 25 days holiday and private medical insurance.