Aftersales Manager

ACS Automotive Recruitment; City Of London; On-site; GBP 45,000 - 50,000; Full time

Job summary

A premier automotive recruitment company is looking for an experienced Aftersales Manager based in Bromley. The successful candidate will lead a busy dealership's Aftersales operation, ensuring efficiency and profitability while motivating a large team. With a strong basic salary of £45,000 - £50,000 and OTE of £70,000 - £75,000, this role offers long-term career growth and a supportive management structure. Ideal candidates will have proven experience within a main dealership and excellent leadership skills.

Benefits

Company Car

Career progression opportunities

Supportive management structure

Qualifications

• Proven experience as an Aftersales Manager within a main dealership.
• Strong leadership skills and ability to manage a large team.
• Excellent understanding of compliance, warranty, and customer experience.

Responsibilities

• Lead and manage Aftersales operation across Service and Parts.
• Drive workshop efficiency and profitability.
• Motivate and develop a large Aftersales team.
• Maximise Aftersales revenue through sales and upselling.

Skills

Leadership skills

Understanding of Aftersales KPIs

Ability to motivate a team

Commercial awareness

Thrive in high-pressure environments

Job description

Aftersales Manager – Bromley

Basic Salary: £45,000 - £50,000 (DOE) | OTE: £70,000 - £75,000 | Company Car | Full‑Time | Permanent

Monday‑Friday, 8:00am‑6:00pm

An exciting and highly rewarding opportunity has become available for an experienced Aftersales Manager to join a busy, main dealership site in Bromley. This is a busy operation with a strong existing team and excellent earning potential.

This role requires a proven Aftersales Manager. A strong Assistant Aftersales Manager may be considered, but they must be highly capable and experienced, as this is a demanding and fast‑paced site.

Key Responsibilities

• Lead and manage the full Aftersales operation across Service and Parts
• Drive workshop efficiency, productivity, profitability and CSI performance
• Ensure strong processes are followed across warranty, compliance and customer experience
• Motivate, coach and develop a large Aftersales team
• Oversee daily workflow, scheduling and operational performance
• Maximise Aftersales revenue through labour sales, parts sales and upselling
• Work closely with senior management to deliver performance targets and operational improvements

Your Background & Skillset

• Proven experience as an Aftersales Manager within a main dealership (essential)
• A strong Assistant Aftersales Manager may be considered if highly experienced
• Strong leadership skills with the ability to manage and motivate a large team
• Excellent understanding of Aftersales KPIs, CSI, warranty and compliance
• Able to thrive in a busy, high‑pressure environment
• Commercially minded with a strong focus on performance and process
• Ambitious and career‑driven

Why This Role?

• Strong basic salary with realistic £70k‑£75k OTE
• Opportunity to lead a large, busy Aftersales operation
• Well‑established brand and dealership environment
• Long‑term career progression opportunities
• Supportive senior management structure

For further details on this Aftersales Manager role in Bromley and other positions across the automotive sector, please submit your CV to Stacey Hunt at ACS Automotive Recruitment Consultancy.