Aftersales Manager

Perfect Placement Ltd; Bournemouth; On-site; GBP 38,000 - 44,000; Full time

Job summary

A reputable motorhome dealership in Bournemouth is seeking an experienced Aftersales Manager to lead the service team. This role involves overseeing daily operations, managing service bookings, and providing exceptional customer care. Ideal candidates will have strong leadership skills and technical expertise. The position offers a competitive salary and opportunities for training and career development within a family-run environment.

Benefits

Competitive salary up to £38,000

Monday to Friday, 08:00AM - 5:30PM, no weekends

Ongoing training and career development

Supportive team environment

Opportunity for growth in a customer-focused business

Qualifications

• Experience in managing service teams in the automotive industry.
• Ability to deliver outstanding customer care.
• Strong leadership and communication skills.

Responsibilities

• Oversee daily operations of the Aftersales department.
• Act as the main point of contact for customers.
• Manage service bookings and workshop scheduling.
• Handle warranty claims and parts ordering.

Skills

Customer care

Technical expertise

Leadership skills

Job description

Join Our Client in Finding the Ideal Aftersales Manager Role

Our client, a reputable and well-established motorhome dealership in the Bournemouth and Poole area, is seeking an experiencedAftersales Manager to lead their dedicated service team. This is an excellent opportunity for a professional with a passion for delivering outstanding customer care, technical expertise, and strong leadership skills. If you are looking to advance your career in a supportive, family-run environment, this Aftersales Manager role could be the perfect fit.

Benefits :

• Competitive salary up to £38,000
• Monday to Friday, 08 : 00AM 5 : 30PM, with no weekends
• Ongoing training and career development opportunities
• Supportive team within a respected, family-run dealership
• Opportunity to be part of a growing, customer-focused business

Duties :

• Oversee the daily operations of the Aftersales department, ensuring efficiency and high standards of service
• Act as the main point of contact for customers, providing expert advice, updates, and support throughout the service and repair process
• Manage service bookings, workshop scheduling, and coordinate with technicians to maximise productivity
• Handle warranty claims, parts ordering, and communicate effectively with suppliers

Maintain and strengthen relationships with customers to promo...