Adults Senior Social Care Assistant

Surrey County Council; Horsell; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local government organization in Woking is looking for a Senior Social Care Assistant to join their team in supporting residents with care needs. This role involves direct contact with the public, assessing individual needs, and coordinating services to promote independence. The ideal candidate should have experience in social care and a good understanding of various disabilities. This position offers competitive benefits and opportunities for professional development.

Benefits

26 days' holiday, increasing with service

Option to buy additional annual leave

Local government salary-related pension

Employee Assistance Programme

Wellbeing discounts

Qualifications

• Substantial experience working directly with people with social care needs.
• Competence with various physical and cognitive impairments is required.
• Valid driving licence and access to a vehicle are necessary.

Responsibilities

• Assess and review the needs of vulnerable adults.
• Work with families to promote independence and support.
• Manage caseload and organize necessary services.

Skills

Experience in social care

Confidence with physical and cognitive impairments

Basic IT skills

Job description

• Location: Victoria Gate, Woking, Surrey, GU21 6JD

Description

We are committed to the development of our workforce.This position is only available to applicants who already work for Surrey County Council.We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

The starting salary for this role is £33,552 per annumfor working 36 hours per week.

We are excited to be recruiting a Senior Social Care Assistant to join our fantastic team, based at Victoria Gate, Woking. We offer agile working and are happy to discuss what it means for this team. We would love you to join us as we strive to best support our valued Surrey residents, ensuring no one is left behind.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff)
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents.

About the Team

We are a caring and committed team serving residents living in Woking who find themselves in need of drawing on care and support. We work with residents who are over 65 who may need care and support, as well as those 65 and younger who have physical disabilities, illness or sensory impairments.

The team works closely with carers, family members and partner organisations to enable residents to live their best possible lives, without leaving anyone behind. We are committed to ensuring carers and family members feel supported, given the vital role they perform in the life of those who matter most to them.

We are a professional team made up of Social Care and Occupational Therapy Assistants, Social Workers and Occupational Therapists. We are committed to learning and development, at both an individual and team level - this is a priority for us.

About the Role

As a Senior Social Care Assistant, you will be part of a team and will have access to direction, support and supervision from a qualified Social Worker. You will have frequent direct contact with the public on the phone as well as visiting them in their own home or care setting. Your role will involve a variety of tasks including assessing people's needs and carrying out regular reviews.

You will work in partnership with individuals, their carers, professional staff in Surrey County Council and other agencies and service providers in order to support vulnerable adults and their families. You will identify and arrange services that meet their needs and promote independence, choice and control.

You will have a caseload, working with individuals who need additional support or guidance in order to identify their needs and carry out risk assessments, and will be involved in supporting safeguarding investigations and attending safeguarding meetings with the support of qualified practitioners.

You may work with any combination, or all, of the following care groups: older people; people with physical, sensory, cognitive impairments and people with mental health problems.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with ourbehaviours:

• Substantial experience of working directly with people with social care needs, including completing strength-based assessments and visiting them in their own homes or care settings.
• Confidence and competence in working with people with a variety of physical and cognitive impairments.
• Competence in basic IT skills with a willingness to learn how to use a variety of different software systems.

Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK and access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long-term health condition to enable them to fulfil the requirements of the job.

To apply, we request that you submit a CV and you will be asked the following 3 questions:

• Considering the Council's commitment to ensuring that "no one is left behind", what motivates you to take on a senior role within Adult Social Care, and how do you see yourself contributing to the service improvement?
• Please describe your experience in managing complex cases and working collaboratively with multidisciplinary teams. How have these experiences prepared you for the responsibilities of a Senior Social Care Assistant?
• What three qualities do you possess that will enable you to excel as a Senior Social Care Assistant? How do these qualities support Surrey County Council's culture of collaboration, inclusivity, and adaptability, particularly in guiding and influencing others?

Join us in shaping the future of frontline services

We are embarking on an exciting and innovative transformation in how we deliver frontline services to our residents. As part of this change, we are moving away from our current locality model and introducing new ways of working designed to improve outcomes and enhance the resident experience.

Our new service model includes two key areas:

• Connect to Community– a dynamic front-door service providing immediate support and guidance.
• Area Teams– a dedicated service focused on longer-term assessment and reviews.

Further details about these services can be found in the attached document titled'C2C and Area Team Information'.

The new model is scheduled to go live on1 March 2026. At this stage, the advertised role will either sit within the newly createdConnect to CommunityorArea Teams. This will be confirmed in due course.

Please note:There may be some flexibility regarding the service and location as the implementation progresses. The hiring manager will keep you informed throughout the recruitment process.

If you have any questions now or during the process, please contact the hiring manager directly. Thank you for your understanding and interest in joining us during this exciting period of change.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

The job advert closes at 23:59 on 4th January 2026 with interviews planned for 13th and 15th January 2026.

We look forward to receiving your application, please click on the apply online button below to submit.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.