Adult & Paediatric Crisis Worker-Teesside (0 hours)

Mountain Healthcare; Tees Valley; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading healthcare provider is seeking a compassionate Crisis Worker to support victims of sexual assault at the Teesside SARC and other locations. This role involves being the first point of contact for service users, assisting with forensic evidence collection, and ensuring a high standard of care. Candidates should have a kind nature, IT skills, and a driving license. The position requires a genuine passion for victim support and comes with a shift pay structure.

Qualifications

• Experience in a supportive or customer-focused environment.
• Ability to maintain confidentiality.
• Possess a UK driving license and access to a vehicle.

Responsibilities

• Act as the 1st point of contact for service users.
• Support service users and families during their visit to the centre.
• Maintain high standards of DNA anticontamination between cases.
• Liaise with other agencies regarding service user pathways.
• Act as an advocate for patients during their time at the SARC.

Skills

IT skills

Customer support experience

Kind caring nature

Confidentiality knowledge

UK driving license

Job description

About The Role

Location: The Teesside SARC, Middlesborough and additional SARC locations in Gateshead, Chester Le Street.

Bank Role

Salary: The payment rates for this role are a shift retainer of £30.56 Monday - Friday and £40.24 Saturday - Sunday, attendance payment of £47.55 per case.

Rota Patterns: 8 hour shifts over 24 hours, 365 days a year.

Are you looking for a new and exciting alternative career path within the Health & Justice care sector? This is the perfect opportunity for a compassionate person to join a growing, innovative and market-leading service provider within Sexual Assault Referral Centres (SARC).

The role of Crisis Worker is critical in providing victims of sexual assault with the dedicated support and care required. Acting as the advocate for patients who attend the centre, you will empower service users to feel in control and be able to support during the forensic to manage patient care pathways.

Key Responsibilities Will Include

• 1st point of contact for service users.
• Support process of an service users and their family visiting the centre, including preparing the patient and assisting in the collecting of forensic evidence.
• Ensuring that a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
• Assisting patients and liaising with other agencies regarding the management of the service user pathway.
• Assisting with preparation, service user support and acting as an advocate during their time at the SARC.
• Be a key player within the SARC team and wider company network.

Essential Skills Required

• IT skills and basic administration.
• Experience working in a supportive or customer focused environment.
• Kind caring nature
• Knowledge and understanding confidentiality.
• Because of the nature of the Sexual Offence Examiner, applications are invited from females only. This post has a genuine occupational qualification under the Sex Discrimination Act, Section 7(2)b and 7(2)e.
• Whilst the position may be based from one location, additional travel may be a requirement of the role across SARC's, therefore a UK driving license is required for this role and access to a vehicle.
• Advanced DBS and level 2 Police vetting will be required