Admissions Officer

eTeach UK Limited; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading Further Education provider in London is seeking a dedicated Admissions Officer to manage the applicant journey from enquiry to enrolment. The role involves processing applications, ensuring data accuracy, and providing excellent customer care. Candidates should have experience in a customer support role, preferably within education, along with knowledge of admissions procedures. If you're ready to contribute positively to our college community, we encourage you to apply for this meaningful position.

Qualifications

• Experience in a busy customer support team, preferably in education.
• Knowledge of student eligibility fee rules and student record systems.
• Ability to deliver services with a tactful and sympathetic approach.

Responsibilities

• Manage the applicant journey from enquiry to enrolment.
• Ensure timely processing of applications and strong communication.
• Deliver a wide range of Admissions activities including assessing eligibility.

Skills

Customer care

Communication

Data entry

Knowledge of student admissions procedures

Job description

Make a Meaningful Impact Behind the Scenes at Capital City College

Are you ready to make an impact at one of London's leading Further Education providers? Capital City College is looking for a skilled Admissions Officer to support and drive key operational functions, helping shape the future of education in the heart of London.

About the Role

This role is offered on a full time, permanent basis.

We are looking for an enthusiastic Admissions Officer to join our team and play a key role in delivering a smooth, positive, and professional admissions experience. In this role, you will manage the applicant journey from enquiry through to enrolment, ensuring timely processing of applications, accurate data entry, and strong communication with prospective learners. You will ensure the effective delivery of a wide range of Admissions activities including assessing learners' eligibility for funding and participating in recruitment events.

About You

You will have experience of working in a busy, high achieving customer support team, preferably within an educational environment. This experience will also be supplemented with knowledge of student admissions procedures, student eligibility fee rules and student record systems. You will also be able to deliver services with excellent customer care with a positive, tactful, and sympathetic approach.

Most importantly, you'll be ready to make a positive contribution to our college community.

About Us

Capital City College (CCC), one of the UK's largest FE colleges in London. This influential group supports over 35,000 students based across 12 London campuses annually to develop the skills and knowledge to advance their career prospects or progress into higher education. This is done by an unrelenting commitment to curriculum innovation and an obsession with the quality of the student experience, which is underpinned by a resilient and prudent approach to financial management. Capital City College are widely recognised for their commitment to diversity, inclusivity, and educational excellence, positively impacting the lives of students across the capital and beyond.

Our Commitment to Equality and Safeguarding

We are proud to be a diverse and inclusive organisation. We welcome applications from individuals of all backgrounds and are committed to creating a safe and respectful working environment for everyone.

CCC is committed to the safeguarding of young people and vulnerable adults. All roles require the successful candidate to undergo a DBS check — with some positions requiring an Enhanced Disclosure.

Our Values

To create a future that's uniquely yours.

As the largest further and higher education college in London, we offer the quality you deserve, state of the art facilities and a wide range of courses as unique as your interests and aptitude. Through partnerships with industry and academia, we open doors to your real-world success.

Studying at our campuses isn't just about good grades. It's being part of a community within a community, that reflects the diversity and vibrancy of London itself. Where every background and perspective are celebrated, and everyone feels they belong.

As teachers and staff, we're all driven by you - getting to know you, helping you feel valued and giving you hands‑on support every step of the way. Whether you're a creative spirit, a tech whiz, or a business mastermind, together we'll create a future that's uniquely yours.

Apply now for the Admissions Officer role if you're ready to contribute to the success of a dynamic education environment and make a real difference in the lives of our learners!