Admissions Host: Wizarding Studio Tour Experience

Warner Bros. Entertainment; Watford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading entertainment company in the UK is seeking an Admissions Host for its Studio Tour. You will engage with visitors, ensuring they have a memorable experience. Responsibilities include managing visitor inquiries, resolving issues, and assisting with operational tasks. Ideal candidates enjoy teamwork, possess strong customer service skills, and are adaptable to various situations. The role offers flexible hours, requiring work on weekends and evenings, ideal for those passionate about the magic of the Harry Potter film series.

Benefits

28 days holiday (pro-rata)

GymPass or free access to on-site gym

Staff discounts on various services

Complimentary shuttle bus

Pension and private healthcare options

Qualifications

• Enjoy working confidently with the general public.
• Experience in a visitor-focused or customer service role.
• Able to contribute positively to a team.

Responsibilities

• Assist visitors to maximize their enjoyment of the Studio Tour experience.
• Resolve issues, escalating where necessary, and collect feedback.
• Manage cloakrooms and information desks.

Skills

Teamwork

Customer service

Telephone skills

Public interaction

Adaptability

Job description

A leading entertainment company in the UK is seeking an Admissions Host for its Studio Tour. You will engage with visitors, ensuring they have a memorable experience. Responsibilities include managing visitor inquiries, resolving issues, and assisting with operational tasks. Ideal candidates enjoy teamwork, possess strong customer service skills, and are adaptable to various situations. The role offers flexible hours, requiring work on weekends and evenings, ideal for those passionate about the magic of the Harry Potter film series.