Administrator Receptionist

Change Grow Live; Nottingham; On-site; GBP 26,000; Full time

Job summary

A local charity is seeking a Receptionist and Administrator to join their Nottinghamshire service. The role involves providing administrative support to ensure effective service delivery. Ideal candidates should have strong IT and interpersonal skills, as well as good organizational abilities. This full-time position offers a salary of £25,077 per annum and various benefits including 25 days holiday, wellness programs, and career development opportunities.

Benefits

25 days holiday (+ bank holidays)

Paid 'Wellness' hour

Contributory pension scheme

Discounts for shopping, cinema, holidays

Eligible for Blue Light Discounts

Training, career development & progression opportunities

Qualifications

• Knowledge of general office procedures.
• Willingness to work flexibly as part of a team.
• Minute taking experience would be an advantage.

Responsibilities

• Ensure that telephone calls and visits are dealt with promptly.
• Process correspondence and data entry as required.
• Collate, monitor and report data/information & statistics.
• Provide effective prescription and general administration.

Skills

IT literacy

Good interpersonal skills

Solid numeric skills

Organisational skills

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for an Receptionist and Administrator to join our Nottinghamshire Service. Our Administrators here at Change Grow Live play an integral part in supporting the team in our mission, providing administrative and clerical support to our teams enabling them to focus on delivering our services, and ensuring our service users receive the help and support they need to achieve their goals. Looking for a rewarding career where you can use your passion and skills to help others? We are looking for a passionate and committed receptionist/administrator with a particular interest in working with people where support for alcohol and/or drug use has been identified as a need.

Responsibilities

• As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and Change Grow Live staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
• To ensure effective processing of correspondence/data entry as required.
• To collate, monitor and report data/information & statistics as required.
• To ensure that admin, record-keeping, and communication within the project are maintained.
• To provide effective prescription and general administration across the service.
• Knowledge of general office procedures.
• IT literacy including proficiency in word processing, Excel spreadsheets and data entry.
• Good interpersonal skills and a willingness to work flexibly as part of a team.
• The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
• Solid numeric skills.
• Good organisational skills.
• Minute taking experience would be an advantage.

Requirements / Qualifications

• Knowledge of general office procedures.
• IT literacy including proficiency in word processing, Excel spreadsheets and data entry.
• Good interpersonal skills and a willingness to work flexibly as part of a team.
• The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
• Solid numeric skills.
• Good organisational skills.
• Minute taking experience would be an advantage.

Details

Where: Worksop

Hours: 37.5 hours per week, Full Time

Salary: £25,077 per annum (based on full time hours, pro rata for part time)

Contract Type: Fixed Term until 31st of March 2026

Benefits

• 25 days holiday (+ bank holidays) increasing annually for the first five years
• Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme
• Contributory pension scheme
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
• Eligible for Blue Light Discounts
• A friendly and supportive team
• Training, career development & progression opportunities