Administrator / Office Administration Assistant

AWD online; Newbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-established manufacturing and e-commerce company in Newbury is looking for an Administrator/Office Administration Assistant. This role involves managing orders, coordinating logistics, and providing exceptional customer service. Candidates should have strong organisational skills, excellent communication abilities, and prior administrative experience. The position offers a full-time contract with a salary ranging from £13.50 to £15.50 per hour based on experience, along with free parking on-site.

Benefits

Free Parking On-Site

Qualifications

• Previous administrative experience in an office or customer service environment.
• Excellent communication skills, both written and verbal.
• Strong organisational abilities with attention to detail and accuracy.

Responsibilities

• Inputting sales orders into the software system.
• Answering and managing incoming calls.
• Liaising with delivery partners to track shipments.
• Creating paperwork for sales and warehouse departments.

Skills

Organisational skills

Time-management

Communication skills

Attention to detail

Customer-focused approach

Tools

Microsoft Office

CMS / Content Management Systems

Job description

Overview

Administrator / Office Administration Assistant who has excellent organisational, time-management, administrative and communication skills with an eye for accurate data entry is required for a well-established manufacturing and e-commerce business based in Kingsclere, Newbury, Berkshire.

SALARY: £13.50 - £15.50 per Hour (depending on experience) + Free Parking On-Site

LOCATION: Kingsclere, Newbury, Berkshire

JOB TYPE: Full-Time, Permanent (Part-Time Hours will also be considered. Minimum of 35 Hours per Week, which would include Monday and Fridays)

WORKING HOURS: 8:30am – 5pm, Monday to Thursday, 8:30am – 4pm, Friday

JOB OVERVIEW

We have a fantastic new job opportunity for an Administrator / Office Administration Assistant who has excellent organisational, time-management, administrative and communication skills with an eye for accurate data entry.

Working as the Administrator / Office Administration Assistant you will play a key role in keeping the sales and office operations running smoothly. From processing orders and coordinating with suppliers and logistics partners to supporting customers and ensuring timely deliveries, you’ll be at the heart of the company’s day-to-day success.

This varied role offers the chance to build strong organisational and customer service skills while handling enquiries, managing goods returns, assisting with stock, and supporting operational meetings.

As the Administrator / Office Administration Assistant you’ll also take ownership of documentation, data entry, and calendar management, as well as help maintain the efficiency of the ecommerce site. So, any previous experience updating CMS / Content Management Systems / E-Commerce Websites would be highly desirable.

With opportunities to collaborate across departments and contribute to a fast-paced, supportive team, this position is ideal for someone who enjoys responsibility, thrives on variety, and is eager to grow their skills in a dynamic business environment.

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

DUTIES

Your duties as the Administrator / Office Administration Assistant include:

• Order Processing: Manual input of sales orders into the software system
• Telephone Support: Answering and managing incoming calls
• Logistics Coordination: Liaising with delivery partners to track and trace shipments
• Purchase Orders: Processing confirmations and chasing goods with suppliers
• Office Administration: Handling general day-to-day office duties
• Documentation: Creating paperwork for sales and warehouse departments as required
• Diary Management: Collating calendar appointments, meetings, and schedules
• Data Entry: Maintaining accurate records using the operating software
• Stock Control: Monitoring office spares and consumables
• Meetings: Attending and contributing to operational meetings
• Goods In: Booking goods in from suppliers
• Returns Management: Overseeing returns with both customers and suppliers
• Team Support: Providing cover and assistance across other roles when required
• Stock Takes: Assisting with inventory counts when needed
• Filing: Managing documentation and recording component serial numbers
• Customer Service: Delivering excellent support to customers
• Ecommerce: Checking the functionality and operation of the CMS / Content Management System / E-Commerce Website

CANDIDATE REQUIREMENTS

• Previous administrative experience in an office, customer service, or sales support environment
• Excellent communication skills, both written and verbal, with a professional telephone manner
• Strong organisational abilities, with attention to detail and accuracy in data entry
• Proficiency in IT systems including Microsoft Office (Word, Excel, Outlook) and confidence in learning new software
• Ability to manage multiple tasks and prioritise workload effectively in a busy environment
• Customer-focused approach, with a positive attitude and problem-solving mindset
• Team player who can also work independently and take initiative
• Flexibility and adaptability, willing to provide cover for other roles when required
• Numerical accuracy for handling orders, stock management, and purchase confirmations
• Dependable and proactive, with a willingness to attend meetings and contribute to operational improvements
• Previous experience updating a CMS / Content Management System / E-Commerce Website, would be highly desirable

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

Note: Local job posting and recruitment services only.