Administrator - Mill Road Therapy Centre | East Suffolk and North Essex NHS Foundation Trust

Colchester Hospital University NHS Foundation Trust; Colchester; On-site; GBP 20,000 - 26,000; Full time

Job summary

A healthcare provider in North Essex is seeking an organized administrator to join the Mill Road Therapy Centre team. This role involves providing daily administrative support, managing patient appointments, and utilizing essential hospital systems. The organization prides itself on employee development and offers a generous benefits package, including a pension scheme and annual leave. If you're passionate about patient care and enjoy working in a collaborative environment, apply today!

Benefits

Generous pension scheme

27 days annual leave

Access to NHS discounts

Flexible working options

Responsibilities

• Ensure a high standard of administrative service is delivered daily.
• Accept patient referrals and manage clinic appointments.
• Utilise technology in NEECS Community and Acute hospital systems.

Job description

Are you an organised, enthusiastic individual with a knack for keeping things running smoothly? Do you thrive in a supportive and close‑knit environment? The North East Essex Administration Team is looking for an administrator to join us at Mill Road Therapy Centre in Colchester!

Be at the heart of our operations in the vibrant Mill Road Therapy Centre, surrounded by a dedicated and friendly team of professionals. If you would like to work in a small team but have a big impact, work closely with a tight‑knit group of administrators who collaborate to ensure seamless support for our clinical teams and patients, then this is the role for you.

Apply today and join us in delivering excellent service and support at Mill Road Therapy Centre.

Proposed interview date: 5th January 2026

Responsibilities

• Consistent provision of administrative support to the team. Ensuring a high standard of administrative service is consistently delivered by undertaking all required tasks and activities on a daily basis.
• Accept patient referrals, book clinic appointments, manage patient contact via telephone, perform reception duties at various clinic locations and generate clinic letters.
• Utilise the required technology in NEECS Community and Acute hospital systems, adopt new technology or systems that are introduced, and support other team members to do so in order to deliver an efficient administrative service.

About ESNEFT

We are ESNEFT and we provide hospital and community health services to almost one million people across East Suffolk and North Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.

We are one of the largest NHS organisations in England, employing more than 12,000 staff.

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.

Find out about living and working here: https://youtu.be/GkPu7HphU8A

For full details of the responsibilities and duties of this role please see the attached job description.

This advert closes on Friday 19 Dec 2025.