Administrator / Clinic Coordinator (AWDO-P14180) in Stockport)

AWD online; Stockport; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider is seeking a highly organised Administrator / Clinic Coordinator in Stockport. This full-time role involves managing patient inquiries, coordinating assessments, and ensuring quality administrative support. The ideal candidate has strong customer service and database management skills, with a proactive approach to problem-solving. The position is permanent, full-time, and offers competitive salary and benefits. Interested candidates should apply today for consideration.

Benefits

Competitive salary

Benefits

Qualifications

• Previous administration, office support, or customer service experience.
• Strong organisation skills with the ability to multitask.
• Confident and empathetic communication skills.

Responsibilities

• Manage enquiries via email and phone professionally.
• Coordinate clinical assessments and appointments.
• Provide comprehensive administrative support throughout patient journey.

Skills

Customer service skills

Database management

Organisational skills

Communication skills

Proactive problem solving

Tools

CRM systems

Microsoft Office

Job description

Administrator / Clinic Coordinator

An excellent opportunity for a highly organised Administrator / Clinic Coordinator with strong customer service and database management skills to support patient care within a busy clinical environment. This role involves diary management, scheduling, data entry and coordinating enquiries.

If you’ve also worked in the following roles, we’d also like to hear from you: Administrative Assistant, Administrative Assistant, Office Assistant, Clerical Assistant, Business Support Administrator, Team Administrator

Salary: Competitive + Benefits

Location: Stockport, Cheshire, North West England

Job Type: Permanent, Full-Time

Working Hours: 37.5 hours per week, 8am – 4pm Monday to Friday

Job Overview

We have a fantastic new job opportunity for an Administrator / Clinic Coordinator supporting the smooth running of a patient‑focused clinical service. You will handle enquiries, manage appointments and ensure accurate records using CRM and administrative systems.

As an Administrator / Clinic Coordinator you will work closely with the Practice Manager, clinicians and wider teams to coordinate assessments, track orders and maintain high‑quality customer care. Strong organisation skills and attention to detail are essential.

The Administrator / Clinic Coordinator will also assist with reception cover, support clinical planning meetings, raise quotations and help maintain efficient workflow across administrative processes.

Apply Today

Ready to make your next career move? Apply Today for our Recruitment Team to review.

Duties

• Managing Enquiries: Handle email and telephone enquiries from professionals and referrers in a timely and professional manner.
• Coordinating Assessments: Arrange Clinical Rehabilitation Assessments and trauma clinic appointments, ensuring accurate information is recorded.
• Patient Administration: Provide full administrative support from consultation through to delivery, allocating labour and parts and completing jobs on time.
• Appointment Scheduling: Organise patient appointments, maintain manual and digital records and update CRM and database systems.
• Diary Support: Assist clinicians with diary management, job summaries and workflow coordination.
• Team Collaboration: Work as part of a wider Administration Team, supporting colleagues and covering duties during absence.
• Financial Administration: Raise quotations and invoices and ensure documentation and payments are processed appropriately.
• Reception Cover: Support the reception area, maintaining tidy and welcoming patient‑facing spaces.
• Operational Support: Assist the Practice Manager with day‑to‑day duties and mini projects as required.

Candidate Requirements

• Previous experience in administration, office support or customer service within a fast‑paced environment.
• Confident, empathetic communication skills with a professional telephone manner.
• Strong organisational skills with the ability to multitask and meet deadlines.
• Experience with CRM or database systems and excellent knowledge of Microsoft Office packages.
• Ability to work collaboratively across teams and adapt to shifting priorities.
• Self‑motivation, attention to detail and a proactive approach to problem solving.

How to Apply

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

Job Ref: AWDO‑P14180