Administrator | Cambridgeshire and Peterborough NHS Foundation Trust

Cambridgeshire and Peterborough NHS Foundation Trust; Cambridge; On-site; GBP 22,000 - 25,000; Full time

Job summary

A healthcare organisation in Cambridge is seeking a full-time Administrator to support the Adult Locality Team. The role requires managing appointments, providing administrative assistance, and supporting clinicians. Candidates should demonstrate effective organisational and communication skills. Opportunities for apprenticeship qualifications are available, enhancing career progression within healthcare. This position is on-site only, located at Union House, and is ideal for those looking to contribute to community health services.

Benefits

Apprenticeship opportunities

Supportive work environment

Qualifications

• Experience with administrative tasks in a fast-paced environment.
• Ability to manage multiple tasks effectively.
• Good communication skills, both verbal and written.

Responsibilities

• Provide comprehensive administrative support to the team.
• Organise clinics and manage appointments.
• Handle staff and service user requests as needed.

Skills

Word processing

Diary management

Organisational skills

Team supervision

Customer service

Education

Level 2, 3 or 4 Apprenticeship qualification

Job description

Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) provides integrated community and mental health, learning disability and social care services of the highest standard due to our continued commitment to quality and service improvement.

We aim to support people of all ages to achieve the very best they can for their health and wellbeing.

To ensure that we achieve this goal we look to recruit candidates of a high calibre that share our passion for delivering excellent service user care, research and education.

If you are looking for a new challenge, enjoy variety in your work, can cope with a fast‑paced, multitasking environment, and wish to be part of a team striving to make a difference for our community by supporting people with mental health or learning disability needs then we want to hear from you.

We require a full‑time Administrator to work within the Cambridge Adult Locality Team at Union House.

This is not a remote or hybrid‑working post, applicants will be expected to work from Union House.

The post holder will be required to provide a comprehensive administrative service within the team, including word processing, organise clinics and associated appointments, telephone work, maintain filing in both paper and electronic records and inputting and updating service user information.

As part of this role and if you meet the eligibility criteria there will be the opportunity to complete a Level 2, 3 or 4 Apprenticeship qualification. As part of the apprenticeship you will achieve a national recognised qualification and gain experience in administration in a health care setting. An apprenticeship is a framework of qualifications made up of an NVQ, Technical Certificate and Functional Skills in Mathematics and English. Undertaking an apprenticeship qualification is a great way to progress onto the next step on your career pathway.

Cambridgeshire & Peterborough NHS Foundation Trust is a health & social care organisation dedicated to providing high quality care with compassion to improve the health & wellbeing of the people we care for, as well as supporting & empowering them to lead a fulfilling life.

Our clinical teams deliver many NHS services not only via inpatient and primary care setting but also with the community. These services include Children, Adult & Older Peoples mental & physical health, Forensic & Specialist mental health, Learning Disabilities, Primary Care & Liaison psychiatry, Substance misuse, Social care, Research & Development.

To achieve our goal, we look to recruit high calibre candidates that share our vision & values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under‑represented groups including disabled people & members of our ethnic minorities & LGBTQ+ communities.

Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.

For further information on CPFT, please visit our website at www.cpft.nhs.uk

Responsibilities

• Word processing of all forms of correspondence, reports and summaries that are required by the team.
• Undertake diary management for clinicians and/or managers, as required.
• Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.
• Provide operational support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager.
• Deal with staff and service user requests that may be part of a cash office functions as and when required, and in accordance with Trust procedures.

This advert closes on Monday 15 Dec 2025