Administrator

First Base Employment; Stonehouse; On-site; GBP 25,000; Full time

Job summary

A professional services firm in Stonehouse is seeking an Administrator to coordinate and support accreditation schemes. The role includes handling enquiries, processing applications, and liaising with stakeholders, requiring strong organization and communication skills. The ideal candidate should be detail-oriented and comfortable with basic finance tasks. This full-time position offers a salary of £25,000 per annum. Interested candidates should email their CV to the provided address.

Qualifications

• Strong administrative and coordination experience is essential.
• Excellent written and verbal communication skills are required.
• Must have experience in customer service and stakeholder engagement.

Responsibilities

• Act as first point of contact for accreditation scheme enquiries.
• Provide advice on applications, assessments, and quality assurance.
• Process applications, documentation, and references.
• Coordinate assessment and interview dates.
• Support online reassessments and accreditation reviews.

Skills

Strong administrative and coordination experience

Excellent written and verbal communication skills

Confident customer service and stakeholder engagement

High attention to detail and accuracy

Well organised with strong time management skills

Able to manage multiple tasks and priorities

Confident using CRM systems and Microsoft Office

Comfortable handling payments and basic finance processes

Professional, approachable, and reliable

Able to work independently and as part of a team

Flexible and adaptable, including occasional event support

Positive attitude with a strong work ethic

Job description

Administrator

Location: Stonehouse
Hours: Full Time | Permanent – 37.5 hours per week
Salary: £25,000 per annum

Our client is seeking an Accreditation Schemes Officer to administer and coordinate all aspects of professional accreditation schemes. The role combines scheme administration, stakeholder coordination, event support, and finance-related tasks, requiring strong organisation, communication, and customer service skills.

Key Responsibilities of an Administrator:

• Act as first point of contact for accreditation scheme enquiries.
• Provide advice on applications, assessments, and quality assurance.
• Process applications, documentation, and references.
• Coordinate assessment and interview dates.
• Liaise with colleagues to ensure timely scheme administration.
• Support online reassessments and accreditation reviews.
• Communicate application outcomes to applicants.
• Maintain and update scheme data within CRM systems.
• Raise purchase orders and invoices in collaboration with Finance.
• Process card payments and set up Direct Debits.
• Support monthly Direct Debit payment runs.
• Promote accreditation schemes at events and conferences.
• Coordinate meetings, working groups, and assessor onboarding.
• Maintain assessor CPD records and documentation.
• Liaise with external bodies and accreditation partners.
• Support audits and compliance activities.
• Organise annual standards events and related logistics.
• Provide updates and reporting data to management.
• Support general office duties and ad‑hoc administrative tasks.

Key Skills of an Administrator:

• Strong administrative and coordination experience.
• Excellent written and verbal communication skills.
• Confident customer service and stakeholder engagement.
• High attention to detail and accuracy.
• Well organised with strong time management skills.
• Able to manage multiple tasks and priorities.
• Confident using CRM systems and Microsoft Office.
• Comfortable handling payments and basic finance processes.
• Professional, approachable, and reliable.
• Able to work independently and as part of a team.
• Flexible and adaptable, including occasional event support.
• Positive attitude with a strong work ethic.

To be considered for this role, please email your CV to [e-mail] or call Lilly on 01453 755330.