Administrator

Dynamite Recruitment; United Kingdom; On-site; GBP 22,000 - 28,000; Full time

Job summary

A well-established recruitment firm is seeking a motivated Administrator in the United Kingdom. The role involves providing administrative support to the monitoring team, managing inquiries through various communication channels, and ensuring high levels of customer satisfaction. The ideal candidate will have prior admin experience, excellent communication skills, and the ability to work efficiently in a fast-paced environment. Join the team for continuous training and opportunities for career advancement.

Qualifications

• Effective communication skills are essential for this role.
• Must have experience in administration.
• Competent in using computer systems and software.

Responsibilities

• Monitor a busy inbox and manage inbound enquiries.
• Respond to fire alarm enquiries via phone and email.
• Escalate customer complaints to senior management.
• Communicate and schedule field-based engineers.

Skills

Communication at all levels

Good telephone manner

Computer literacy

Ability to work in a fast-paced environment

Admin experience

Job description

Dynamite Recruitment are proud to be working with a well-established business that grow through acquisitions UK wide. They specialise within fire and security and support range of commercial and domestic based customers.

Our client is seeking a motivated Administrator to join their growing business, providing administrative support to the monitoring team while delivering exceptional levels of customer excellence.

Join the team today as an Administrator and become part of a fantastic company, where you will receive ongoing training and the opportunity to develop your career!

The role of an Administrator:

• Monitor a busy inbox, dealing with inbound enquiries
• Respond to fire alarm enquiries, via phone and email communication
• Escalate customer complaints to senior management
• Effectively communicate with internal and external stakeholders
• Accurately record input data on multiple portals
• Create service call out orders
• Raise and process purchase orders
• Communicate and schedule field-based engineers
• Demonstrate a professional, polite and courteous manner

The Ideal Candidate:

• To be communicative at all levels
• To have a good telephone manor
• To be computer literate
• To enjoy working in a fast-paced environment
• MUST have admin experience

Apply now or contact Flo for more information.