Administrator

Elite Personnel Services Ltd; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking an experienced Administrator for a temporary position in Leeds. The ideal candidate will possess previous administrative experience, strong IT skills in Word, Excel, and Outlook, and a commitment to providing excellent customer service. This role involves maintaining records, managing customer communications, and supporting team operations. A generous benefits package and free onsite parking are offered, with potential for permanent placement for the right candidate.

Benefits

Generous benefits package

Free onsite parking

Qualifications

• Experience in an administrative role is essential.
• Flexibility to handle various tasks and workloads is required.
• Strong commitment to delivering outstanding customer service.

Responsibilities

• Communicate effectively with customers.
• Maintain accurate records and manage customer emails.
• Update systems and documentation as necessary.

Skills

Previous admin experience

Good IT literacy

Effective communication

Customer service focus

Tools

Word

Excel

Outlook

Job description

Are you an experienced Administrator currently seeking temporary work starting ASAP with the possibility of becoming permanent? Would you like to work within an award-winning, growing company that really values its staff and offers excellent career development? Is a great team culture, outstanding benefits and free onsite parking important to you? Is Leeds, West Yorkshire convenient for you? If so, this could be the perfect job for you!

Responsibilities

• Communicating effectively with customers
• Providing clear, accurate, and timely information about products and services, with the aim of achieving positive outcomes for customers
• Maintaining accurate and up-to-date records
• Managing and resolving customer emails efficiently, ensuring all issues are addressed in a timely manner
• Ensuring all customers receive relevant and timely support, tailored to their specific circumstances
• Updating in-house systems and Excel documentation as necessary, ensuring all information is current and accurate
• Assisting with planning and administrative duties as required to support team operations

Qualifications

• Previous admin experience
• A flexible and adaptable approach, with the ability to handle a range of tasks and workloads
• Good IT literacy, with proficiency in Word, Excel and Outlook
• Commitment to achieving the best outcomes for customers, with a focus on delivering excellent service, being passionate about providing exceptional service levels and ensuring customer satisfaction
• The ability to liaise effectively with colleagues and customers

In addition, you will be self‑motivated, confident working independently, as well as being a team player, respectful, caring, compassionate and patient with a strong work ethic and desire to provide an outstanding customer experience.

Benefits

In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package!

This role is initially temporary to start ASAP with a view to becoming permanent for the right candidate.

So, if you are interested in being part of a great organisation, please contact Deborah IMMEDIATELY on 01274 865878 to discuss further.

Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work‑seekers for permanent positions, and as an Employment Business in the case of work‑seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.