Administrator

Adcock Refrigeration and Air Conditioning; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading firm in refrigeration and air conditioning based in Cambridge is seeking an organized Administrator to support their busy team. The role involves answering queries, planning jobs for engineers, and managing customer service effectively. Candidates should have strong computer skills and administrative experience. The position offers a competitive salary and a friendly working environment, along with added benefits such as 25 days holiday, plus bank holidays.

Benefits

Competitive salary

25 days holiday plus bank holidays

Pension

Close working environment with free parking

Qualifications

• Some administrative experience in a busy, reactive working environment.
• Good computer skills, specifically Microsoft applications.
• Experience in using databases would be an advantage.
• Ability to deliver excellent Customer service.
• Able to prioritise and react to changing customer needs.

Responsibilities

• Answering the phones and dealing with queries.
• Planning jobs and ensuring engineers know where to go.
• Preparing and following up on customer quotations.
• Liaising with suppliers for quotes and orders.
• Producing invoices and data entry on client portals.

Skills

Administrative experience

Good computer skills

Excellent customer service

Ability to prioritize

Tools

Microsoft applications

Databases

Job description

Administrator

Location: Cambridge

Job Type: Full time, 40 hours per week, Monday to Friday, 8am to 5pm.

Contract Type: Permanent

Salary: Competitive salary

We are looking for a talented, organized Administrator to join our busy team in Cambridge. If you are on the lookout for your next opportunity, with an employer that cares deeply for its employees and has a history of long-serving employees, then this may be your chance.

What you’ll be doing:

As part of the administrative team, you will be the first contact for clients and engineers. You will support the Service and Maintenance department in delivering exceptional service to our clients.

• Answering the phones and dealing with queries
• Planning jobs and making sure that the engineers know where to go.
• Responding to customer calls for service call outs
• Preparing, issuing and following up on customer quotations
• Liaising with suppliers to request, chase and confirm quotes and orders
• Ordering parts and materials as required, ensuring timely delivery
• Monitoring and chasing outstanding supplier orders to meet job deadlines
• Producing invoices
• Data entry on client portals
• Ordering parts from suppliers as needed
• Keeping records and updating relevant databases

Every day is different, and every client is unique!

What we need from you:

• Some administrative experience in a busy, reactive working environment will be a benefit.
• Good computer skills, specifically Microsoft applications.
• Experience in using databases would be an advantage.
• Ability to deliver excellent Customer service.
• Able to prioritise and react to changing customer needs in a calm and effective manner.

What we offer:

• A competitive salary, commensurate with skill and experience.
• A friendly, close working environment with plenty of free parking.
• Varied and interesting work.
• 25 days holiday, plus bank holidays. Holiday allowance increases with service.
• Pension.

Next steps:

If you feel that this is the right opportunity for you, click apply and complete the short application process.

We are an Equal Opportunities Employer. We encourage applicants from every background to apply for our vacancies. If you’ve got what it takes, then we want to hear from you!

You may have experience of the following: Office Administrator, Operations Administrator, Administrator, Office Assistant, Administrative Assistant, Business Administrator, Admin Assistant, Building Service Administrator, Contract Administrator, etc.

REF-225 636

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