Administrator

Mission 4 Recruitment; England; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

A growing consultancy in the UK is seeking an Administrator to support their Utility Metering department. This role involves managing customer contracts, implementing processes, and liaising with suppliers. The ideal candidate should have excellent organisational skills, multitasking ability, and effective communication skills. Experience in administration is preferred but not essential. The position offers a salary of £26,000 plus a £2,000 bonus after 12 months, along with various benefits including training and the option for remote work after training.

Benefits

Access to recognised industry training

Company pension contribution 6%

Dental and Optical care contribution

Employee savings scheme

Option to work from home up to 3 days per week

Qualifications

• Experience within an administrative role is ideal but not essential.
• Good IT skills especially with Microsoft Excel.
• Good communication skills are essential.

Responsibilities

• Manage the full lifecycle of new customer metering and Energy Management contracts.
• Liaise with existing metering providers to obtain contract information.
• Respond to Account Manager requests with timely and accurate updates.

Skills

Organisational skills

Multitasking

Good communication skills

Good IT skills

Attention to detail

Tools

Microsoft Excel

Job description

Administrator

This is a growing consultancy with excellent career potential within an expanding team.

Our client is an outsourced purchasing and cost reduction consultancy who specialise in the management and control of overheads for businesses throughout the UK.

This role will suit someone with great organisational skills and the ability to multitask. The successful candidate will be someone who is comfortable in dealing with people at all levels of the business and creating excellent relationships with suppliers.

Attention to detail and planning is key, as you will be managing a large database of existing and new customer contracts.

The candidate will ideally be proactive and able to work to their own initiative. They should be good at establishing priorities and achieving deadlines to manage their workload effectively.

The Role

The role comprises of administrative involvement across most elements of the Utility Metering department, from prospects through to implementation. The role includes, but is not restricted to: creating new and renewal contracts, setting up new customers on the system (contracts, invoicing and ordering), keeping company databases accurate and up to date, and resolving any queries/issues with meters through suppliers.

Experience

• Experience within an administrative role is ideal, but not essential.
• Good IT skills are essential, especially Microsoft Excel.
• Good communication skills are essential.

Key Responsibilities & Duties

• Manage the full lifecycle of new customer metering and Energy Management contracts, including contract creation, order placement, invoicing, and customer onboarding.
• Manage a range of metering types, including:
  • Import/Export electricity
  • PV Generation meters.
  • Gas Loggers.
  • Whole Current and CT meters.
• Obtain, analyse, and maintain accurate metering contract information to support decision-making and operational efficiency.
• Liaise with existing metering providers to obtain contract information and issue required paperwork, analysis, and updates.
• Place and oversee new metering contract orders from initiation through to installation completion.
• Manage new connection processes by submitting DNO applications, coordinating supply and metering contracts, arranging installations, and completing associated invoicing.
• Maintain accurate and up-to-date internal systems and databases for all contract, supply setup, and installation information.
• Respond to Account Manager requests with timely and accurate updates on metering data, contract statuses, installation progress, and related queries.
• Work closely with suppliers, Account Managers, customers, and internal teams to resolve issues such as offline meters and other operational challenges.
• Build and maintain strong working relationships across the business and with external suppliers to ensure smooth service delivery.
• Ensure new Energy Management and Metering customers are set up efficiently and within agreed timeframes.
• Support cross-departmental projects and collaborate effectively with colleagues to deliver shared goals.
• Stay informed on industry standards, regulations, and best practices to ensure compliance and high-quality service.
• Manage accurate and efficient data entry to support operational processes.
• Communicate clearly within your immediate team and coordinate shared responsibilities to maintain operational consistency.

Benefits

• Access to recognised industry training and qualifications.
• Company pension contribution 6%.
• Dental and Optical care contribution.
• Access to the company employee savings scheme.
• Once training is completed, offering the option to work from home up to 3 days per week.
• 26,000 + 2,000 Bonus eligible after 12 months

Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy

Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.