Administrator

Kier Group plc.; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management company based in the United Kingdom seeks a CAFM System Administrator to manage the Concept Evolution CAFM system. Responsibilities include overseeing Help Desk activities, managing maintenance schedules, and producing performance reports. The ideal candidate will have experience in an administrative role, particularly with CAFM systems and possess strong analytical and communication skills. This role may require a DBS check and experience in facilities management or educational environments would be advantageous.

Qualifications

• Proven experience in an administrative role, ideally with hands-on experience using CAFM systems.
• Highly organised with strong attention to detail.
• Confident in data analysis and reporting.
• Excellent communication skills for liaising with stakeholders.

Responsibilities

• Managing Help Desk activity within the CAFM system.
• Overseeing Planned Preventative Maintenance schedules.
• Producing monthly performance reports and providing insights.
• Managing task extensions and Paymec administration.
• Supporting health and safety culture through system records.

Skills

Experience with CAFM systems such as Concept Evolution

Strong attention to detail

Data analysis and reporting

Excellent communication skills

Job description

As a CAFM System Administrator, you'll be working within the Heathcote Secondary School contract, supporting the effective delivery of facilities management services by managing and optimising the Concept Evolution CAFM system.

Responsibilities

• Managing Help Desk activity within the CAFM system, including raising, allocating and tracking work orders and liaising with subcontractors
• Overseeing Planned Preventative Maintenance schedules, ensuring tasks are completed, compliant and accurately recorded
• Producing accurate monthly performance reports, analysing data and providing insights to the Contract Manager and stakeholders
• Managing task extensions, mitigations and Paymec administration to ensure contractual compliance and timely processing
• Supporting a strong health and safety culture by ensuring system records align with Kier standards, including SHE 5 Basics and NOVADE reporting

Qualifications

• Proven experience in an administrative role, ideally with hands‑on experience using CAFM systems such as Concept Evolution
• Highly organised with strong attention to detail and the ability to manage multiple tasks and priorities
• Confident in data analysis and reporting, with the ability to interpret trends and support informed decision‑making
• Excellent communication skills and comfort liaising with colleagues, subcontractors and stakeholders at all levels

A DBS check or relevant security clearance will be required for this role. Experience within facilities management or a school environment would be advantageous but is not essential.

Diversity & Inclusion

Making Kier a diverse and inclusive place to work is a huge priority for us. We’re proud of the steps we’ve taken so far, and we know we must always do more. Our employees shape Kier’s diversity and inclusion initiatives, and they have made a huge impact on how we work by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case‑by‑case basis. We do not discriminate based on an applicant’s conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre‑employment checks.