Administrative Officer

Brook Street; Carlisle; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency is looking for an Administrative Officer to join a public sector department in Carlisle. The role is hybrid, with 60% office-based and 40% remote work. Responsibilities include managing phone calls and emails, organizing records, and supporting the team with various tasks. Candidates should have excellent communication skills and be proficient in Microsoft Office. This position offers £14.52 per hour for full-time hours (37 per week), with no annual leave during the training period.

Qualifications

• Proficient in using IT office packages required for computer-based work.
• Excellent verbal and written communication skills are necessary.
• Ability to work efficiently in a fast-paced environment while maintaining accuracy.

Responsibilities

• Handle phone calls, emails, and general inquiries.
• Keep records and files organized.
• Assist with scheduling and basic diary management.
• Provide general support to the team.
• Welcome visitors and offer general reception support.

Skills

IT office packages

Excellent communication skills

Multi-tasking skills

Proficient use of Microsoft Office

Job description

Administrative Officer - Public Sector Department

Job Description

Administrative Officer

Location: Carlisle - CA3 8DX

Hybrid - 60% office based 40% remote

Hourly rate: £14.52

Working Days/Hours: Monday to Friday, 37hr pr/w. 9am-5pm

Brook Street in partnership with a public sector department has a fantastic opportunity to join their team as an Administrative Officer.

Experience Needed

• Good use of IT office packages required, as work is computer based.
• Excellent communication skills, both verbal and written.
• Ability to work at pace, with a high degree of accuracy in written records.
• Strong multi‑tasking skills, ability to work from different work‑streams.
• Have proficient use of Microsoft Office (Outlook, Word, PowerPoint, and Excel) with the ability to build and maintain spreadsheets to collate information.
• Ability to manage mailboxes and respond to email queries.
• Be comfortable working in a fast‑paced changing environment while providing quality output and adhering to performance targets.
• Be able to complete tasks in both a confidential and sensitive manner.

List the duties of the role

• Handling phone calls, emails, and general enquiries
• Keeping records and files organised
• Helping with scheduling and basic diary management
• Assisting with preparing simple documents
• Providing general support to the team
• Managing mail and basic office tasks
• Ordering and looking after office supplies
• Doing basic data entry when needed
• Helping arrange meetings or small events
• Welcoming visitors and offering general reception support

Training

No annual leave during training period. Up to 4 weeks.

Clearance level (to be applied for by Brook Street upon a successful application)

BPSS + DBS

EEO Statement

Brook Street are proud to support the Armed Forces Covenant and guarantee interviews for veterans and spouses/partners of military personnel who meet all essential criteria. As a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), offers a guaranteed interview with a PSR Sourcer. We encourage individuals with a disability, as well as veterans or spouses/partners of military personnel, to reach out via the Brook Street website. For a high volume of eligible ex‑military candidates, the best candidates will be interviewed.