Administrative Officer

Action for Children; Ballymena; On-site; GBP 22,000 - 24,000; Full time

Job summary

A charitable organization supporting children is seeking an Administrative Officer to provide a wide range of administrative services in Ballymena, Northern Ireland. In this permanent position, you will be responsible for front-of-house services, organizing meetings, and producing reports. The ideal candidate should have a Business Administration Diploma Level 2 and experience in an administrative environment. This role offers a supportive environment and the opportunity to work with a team dedicated to making a difference in children's lives.

Benefits

29 days annual leave PLUS bank holidays

Professional qualifications and excellent training opportunities

Pension with employer contribution

Staff discount portal

Flexible maternity and paternity packages

Qualifications

• Experience of working in an administration environment.
• Demonstrated ability to work effectively in a team.
• Willingness to undertake relevant training required for this position.

Responsibilities

• Provide administrative and front-of-house services.
• Organise and manage business meetings.
• Produce written reports for management.

Skills

Business Administration

Effective communication

Experience with MS Windows and Office

Teamwork

Education

Business Administration Diploma Level 2 or equivalent

Tools

MS Office

Job description

Administrative Officer

Salary: £23,151.50 per annum, pro rata which equates to £22,490.

Location: Ballymena, Northern Ireland.

Contract/Hours: Permanent, working 34 hours a week Monday-Thursday 9am-5pm and Friday 9am-1pm.

Benefits

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
• Gain professional qualifications and excellent training/development opportunities.
• Flexible maternity, adoption, and paternity packages.
• Pension with up to 7% employer contribution with included life assurance cover.
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailers’ discounts.

Vulnerable children in the UK need your help

Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK. Last year, we helped more than 687,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.

Why Action for Children?

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

About the service

Ballymena & Little Steps Sure Start provides a range of health, play & learning and parenting support services to children, from pre-birth up to four years, and their families. The project comprises a multi-agency, multi-disciplinary team and works in close partnership with a range of local statutory, voluntary and community service providers to promote effective service delivery in response to the needs of the expectant parents, children, and families across the designated SureStart areas.

We are looking for an Administrative Officer to join our friendly team and offer valued support through a range of administrative services. You will be first point of contact for our operational colleagues, welcoming all internal and external visitors to the service, making sure everyone has a wonderful experience.

You will share responsibility for the delivery of a high quality, effective, efficient, administrative service that is flexible to meet the needs of operational teams to enable the service to achieve the agreed SureStart service objectives.

How you'll help to create brighter futures

• Providing a wide range of administrative and front of house services within a large multi-disciplinary children and families’ service.
• Organising and progressing the full range of activities associated with the management of business meetings, ensuring efficient and effective planning for a single or series of meetings.
• Providing written reports to meet the needs of management reporting in line with regulatory standards.
• Undertaking desktop research on behalf of colleagues and management for presentation and analysis.
• Ensuring the input of SureStart activity data and contribute to SureStart activity monitoring by producing timely reports and attending meetings.

Let's talk about you

Are you resilient and have a positive approach to change and challenge? We are looking for someone with a ‘can do’ attitude to join our team. Ideally you will have:

• Business Administration Diploma Level 2 or equivalent qualification or work experience.
• Experience of working in a administration environment.
• Experience of using PCs on a business network running MS Windows and Office, along with Email and Internet and specific business applications.
• To be able to work within a team environment, demonstrating tact and diplomacy with other members of staff and where necessary to direct and guide.
• Effective communication, both written and oral, to a range of different personnel.
• The willingness to undertake all relevant training required for this position, e.g. Activity Monitoring database – SureStart Go and Finance/Property recording and reporting systems.
• The ability to work flexibly across all 3 sites in the Antrim and Ballymena localities. The job requires the ability to travel according to the needs of the job, with reasonable adjustments, if required, according to the Equality Act.

Good to know

Contact: email us at [e-mail] quoting reference 12401.

Closing Date

Monday 19th January 2026.

Interviews are planned to be held on Thursday 29th January 2026 in Ballymena.

Application Process

Please note we are unable to offer visa sponsorship for this role.

There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.

To be eligible for this position you must complete an Access Ni Enhanced Disclosure.

Having a criminal record will not necessarily be a bar to obtaining a position.

A copy of the Access Ni Code of Practice can be found.

Policies on Recruitment of Ex-Offenders & Access Ni Disclosure Handing Policy are also available on demand.

Diversity, equality, and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles.

Don't meet every single requirement?

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.

Want to know more about Action for Children?

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