Administrative Coordinator

Bvitourism; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading tourism organization is looking for an Administrative Coordinator (Marketing) to support the London office and UK marketing efforts. The role involves coordinating marketing initiatives, managing office operations, and assisting with budget tracking. Key qualifications include an associate degree in Business Management or Marketing and several years of related experience. Strong organizational and customer service skills are essential. This position offers competitive salary, benefits, and opportunities for professional development.

Benefits

Competitive salary

Standard UK employment benefits

Opportunities for professional development

International travel opportunities

Qualifications

• 3-5 years of related experience or training.
• Excellent organization skills and flexibility in administrative challenges.
• Proficient in handling emergency situations and creating accurate reports.

Responsibilities

• Assist the General Manager with the overall running of the London office.
• Track budget expenses and prepare financial reports.
• Monitor office inventory and manage vendors.
• Train and develop staff.
• Liaise with industry partners and consumers.

Skills

Strong Organization skills

Excellent customer service skills

Ability to interact with staff at all levels

Ability to prioritize

Relationship-building ability

Education

Associate degree in Business Management or Marketing

Bachelor's degree (preferred)

Tools

Microsoft Office

Job description

The BVI Tourist Board & Film Commission is seeking a highly organized, proactive, and detail-driven Administrative Coordinator (Marketing) to support the effective operation and marketing activities of its London office and the wider UK market.

This role is ideal for a professional who excels at coordinating marketing initiatives, managing office operations and budgets, and supporting stakeholder engagement in a fast-paced environment. Working closely with the General Manager (UK) and collaborating with internal and external partners, the Administrative Coordinator will play a vital role in ensuring the smooth delivery of marketing programs, events, reporting, and administrative functions that strengthen the Board’s presence and performance across the United Kingdom.

JOB FUNCTIONS:

1. Assist the General Manager of the UK Office with the overall running and operation of the BVI London office.
2. Handle the London Office accounts, including tracking budget expenses, pay invoices, prepare purchase orders etc. converse with accountant in HMRC regarding new PO System as needed and provide the Financial Comptroller with requisite and timely reports.
3. Prepare and monitor yearly and quarterly budget with the GM of the UK office by gathering and organizing financial information; scheduling expenditures; analyzing variances; implementing corrective actions meeting monthly targets etc.
4. Ensure that the office runs smoothly – monitor and maintain office inventory, monitor vendors etc.
5. Assist with the training and development of staff.
6. Assist with the planning and organizing of shows, receptions, Road Show, exhibitions, training events and team follow-up on sales force.
7. Upkeep and maintain sales force data and apprise team regularly; train new staff and interns on salesforce.com or related platform.
8. Prepare monthly reports by collecting, analyzing, and summarizing information operational data and trends.
9. Liaise with the industry, service partners and consumers, assisting with their questions, problems, and complaints as necessary.
10. Participate in educational opportunities, workshops, review professional publications, establish networks and benchmarks state –of-the-art practices.
11. Assist Home Office with all UK travel arrangements.
12. Maintain records by outlining procedures for retention, protection, retrieval, transfer and disposal of records.
13. Impartially manage staff in absence of General Manager of UK office.
14. Perform any other related duties as required by immediate supervisor or member of the executive team.

MINIMUM QUALIFICATIONS & EXPERIENCE

• Associate degree (A.A) in Business Management or Marketing, a Bachelor's degree is preferred.
• Three to five years related experience and/ or training or equivalent combination of education and experience.
• Excellent organization skills and displaying flexibility and enjoying the administrative challenges.
• Ability to interact with staff at all levels in a fast-paced environment, sometimes under pressure.
• Excellent customer service skills.

Technical Skills:

• Strong Organization skills & ability to prioritize.
• Ability to work under pressure and meet targets.
• Ability to handle emergency situations as they arise.
• Ability to create accurate reports through the detailed analysis of data.
• Focused, Hardworking, energetic, and reliable.
• Capable of understanding detailed business process and procedures.
• Proficient in Microsoft Office.
• Trustworthy and confidential.

Core Competencies:

• Strong organisational and time-management skills.
• Ability to work under pressure with professionalism and discretion.
• Relationship-building ability with internal and external stakeholders.
• Proactive attitude with self-motivated work ethic.

Compensation & Benefits

• Competitive salary commensurate with qualifications and experience.
• Benefits package includes standard UK employment benefits (details to be provided to shortlisted candidates).
• Opportunities for professional development and international travel.

Relocation Assistance

Relocation assistance will be provided for qualified candidates currently residing outside of the United Kingdom. Details of the relocation package will be shared with shortlisted applicants.

Right to Work

Applicants must have the legal right to work in the United Kingdom.

All applications must be received on or before 23rd January 2026.

All correspondence regarding this position should be addressed to:

Arlene Thomas-Tyson
HR Director
BVI Tourist Board & Film Commission

Required Application Documents:

• Cover Letter tailored to the position
• Updated Résumé/CV
• Certified copies of academic and professional qualifications
• Two (2) professional references (name, title, and contact information)

Notice: All applicants are required to upload necessary documents via BambooHR using the provided link in this advertisement. Kindly refrain from submitting hard copies or sending emails unless specifically directed. Only potential candidate will receive further communication.

Disclaimer: This job description is intended to convey information essential to understanding the scope of the position and the general nature of the work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. The successful candidate may be required to perform other related duties as assigned.