Administrative Assistant - Radiotherapy

Cambridge University Hospitals NHS Foundation Trust; Hartford; On-site; GBP 22,000 - 30,000; Full time

Job summary

A UK healthcare provider is seeking an administrator for their Hartford location. The role involves managing patient bookings, inputting information into systems, and providing excellent customer service. Candidates should be flexible, professional, and ready to support a team in a dynamic environment. Development opportunities and various benefits are provided.

Benefits

Development opportunities

On-site leisure facilities

Reduced transport costs

Flexible working arrangements

24/7 access to hot food

Responsibilities

• Input information onto the Epic System.
• Effectively welcome patients and colleagues.
• Book patients for treatment using Mosaiq System.
• Complete administration tasks including scanning documents.
• Deal with transport patients and related queries.

Job description

Responsibilities

• Input information onto the Epic System
• Input information onto Mosaiq
• Effectively and professionally welcome patients, visitors, relatives, colleagues and Trust Staff into the department in a friendly and courteous manner, presenting a good image of yourself through your attitude, behaviour and appearance.
• Plan and organise a range of straightforward tasks, ensuring the provision of a professional Administration service.
• Contribute to ensuring that the working environment is safe and of a professional appearance, reporting any problems, organising repairs/collection of waste as appropriate and maintaining efficient and effective use of resources.
• Greet visitors and respond to requests for basic information.
• Book patients in for treatment using the Mosaiq System.
• Receive and respond to telephone calls.
• Receive and respond to straightforward emails.
• Maintain stock levels.
• Cover other positions during absence.
• Complete administration tasks including scanning documents and photocopying.
• Deal with Transport patients and subsequent queries involving transport, liaising with the transport desk to ensure patients arrive or leave the department in a timely manner.
• Perform any other administrative duties as required.

Eligibility and Requirements

We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

• applied for a Graduate visa,
• or you have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment,
• or the Trust has agreed that they will sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment.

Benefits

• Development opportunities and a wide range of benefits.
• On-site leisure facilities, shopping concourse and day nurseries.
• Reduced cost Stagecoach bus travel to and from Cambridge University Hospital site.
• Free Park and Ride bus journeys between Babraham Road and Trumpington sites, and to and from Cambridge train station and our hospitals.
• Subsidised cost of parking on site for eligible staff.
• Hot food available 24/7 on CUH campus and at a reduced cost for colleagues.
• Staff pod break spaces with free tea and coffee, a break space and private outdoor area for colleagues to rest, refuel and recharge.
• Flexible arrangements such as part-time working, job-share, term-time working and flexible start and finish times, to support a good work‑life balance.

Benefits and working hours will be discussed during the interview process.

Additional Information

Interview dates: 11th December 2025. Vacancy will close at midnight on 3rd December 2025.

We welcome applications from the Armed Forces.