Administrative Assistant – Pharmacy Homecare Team

NHS; Llanelli; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local health board in Llanelli seeks a motivated individual to join its pharmacy homecare team. This role involves managing prescriptions and providing clerical support for the effective running of the homecare service. Candidates should have strong organizational and communication skills, with a high standard of general education. While previous experience in pharmacy management is not required, an enthusiasm for learning is essential. Bilingualism is valued, and English and/or Welsh speakers are encouraged to apply.

Qualifications

• Experience coordinating multiple tasks in a busy office environment.
• Ability to communicate effectively with the general public.
• Knowledge of administrative policies and procedures in the health service.

Responsibilities

• Manage prescriptions for patients receiving homecare medications.
• Work with finance and procurement teams to process orders and invoices.
• Maintain accurate records and resolve queries.

Skills

Organizational skills

Communication skills

Proficiency in computer use

Education

High standard of general education

Tools

Health IT system knowledge

Microsoft IT packages

Job description

This is an excellent opportunity for an enthusiastic and motivated team player looking to work in a diverse and innovative team.

The provision of medication via the homecare route is a growing service, which provides benefits to patients and clinicians alike. We are seeking an individual who is motivated to deliver a high quality service and to support its evolution.

You will be based within the pharmacy homecare team at Prince Philip Hospital, Llanelli and develop close working relationships with patients, service providers and clinical teams.

Main duties of the job

The role will include clerical and administrative tasks to support the day to day running of the homecare service for the Health Board. You will be responsible for the management of prescriptions for patients receiving their medications via the homecare route, maintaining accurate records and resolving queries.

In addition you will be expected to work closely with finance and procurement teams ensuring timely processing of orders and invoices, provide data for invoicing of high cost medicines and liaise with clinicians to ensure homecare prescriptions are provided in a timely manner.

The successful candidate must be proficient in the use of a computer, have proven organisational skills, the ability to prioritise their work and have excellent communication skills.

Previous experience of working within Pharmacy Medicines Management or Homecare is not necessary, however enthusiasm for a new challenge and a willingness to learn are key.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 10/12/2025

Person Specification

Qualifications and Knowledge

• High standard of general education.
• Demonstrable knowledge and understanding of the role of administration in health service, for example the need to follow policies and procedures
• Understands the importance of maintaining confidentiality at all times.
• Knowledge of health IT system
• ECDL

Experience

• Experience of working in a busy office
• Extensive experience of liaising and communicating with the general public.
• Experience of effectively coordinating and prioritising a number of competing demands.
• Familiar and competent with Microsoft IT packages and of using IT systems
• Experience of using initiative to resolve routine problems.
• Worked in an NHS environment.

Other

• Able to work in an environment with potentially frequent interruption
• Ability to travel to other sites in a timely manner.
• Flexible approach to the needs of the service.

Language Skills

• Welsh Speaker (level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.