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Administrative Assistant

SERVPRO of Wheaton/Kensington/Poolesville/Clarksburg/Damascus

London

On-site

USD 1,000

Full time

30+ days ago

Job summary

Join SERVPRO as an Administrative Assistant where you’ll play a crucial role in supporting operations and customer service efforts. This position is ideal for a self-motivated individual with strong organization, communication skills, and the ability to thrive in a dynamic work environment. Benefit from competitive pay and opportunities for professional growth while making a positive impact every day.

Qualifications

  • 2+ years of administrative or office-related experience required.
  • Experience with billing, quality assurance, and scheduling is a plus.
  • Proficient in Microsoft Office, able to learn new software.

Responsibilities

  • Complete internal job file quality reviews.
  • Prepare estimates and billing invoices.
  • Coordinate crew and job scheduling.

Skills

Customer service skills
Analytical skills
Organizational skills
Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

SERVPRO of Wheaton/Kensington/Poolesville/Clarksburg/Damascus Administrative Assistant

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

  • Complete internal job file quality reviews
  • Prepare estimates and billing invoices
  • Coordinate crew and job scheduling
  • Perform basic accounting functions such as A/P, A/R, bookkeeping and payroll
  • Assist in employment recruiting activities
  • Office administrative duties such as preparing email and written correspondence
  • Perform detailed and accurate data entry
  • Assist other departments, as needed
Position Requirements
  • 2+ year(s) of administrative or office-related experience
  • Experience with billing, quality assurance, and scheduling a plus
  • Experience in service industry environment a plus
  • Possess polite, confident, and excellent customer service skills, including listening and questioning skills
  • Excellent organizational skills and strong attention to detail
  • Capability to work in a fast-paced, team-oriented office environment
  • Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
  • Ability to learn new software, including Xactimate and proprietary software
  • Minimum of HSD/GED
  • Able to successfully complete a background check subject to applicable law
Hours
  • 40 hours/week, flexible to work overtime when required
  • Vary between 7 a.m. and 7 p.m.
Pay Rate

Competitive pay based on experience

SERVPRO of Wheaton/Kensington/Poolesville/Clarksburg/Damascus is an EOE M/F/D/V employer

Each SERVPRO Franchise is Independently Owned and Operated. Revised 02.21

Compensation: $25.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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WHY CONSIDER A CAREER WITH SERVPRO?

Service to the Community

Being Part of a Team

Stability & Growth

The Sales Manager does a great job working with customers. The overall job experience is great, with many tasks that involve face to face life experiences.

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