Administration Team Leader OMU

Sodexo; Cambridgeshire and Peterborough; On-site; GBP 33,000; Full time

Job summary

A leading facilities management company seeks an OMU / Custody Team Administration Team Leader at HMP Peterborough. This key role requires strong leadership skills, ensuring compliance, and overseeing administrative operations. The ideal candidate has proven experience in people leadership, works well under pressure, and is skilled in IT systems. The salary is £33,000 per annum with a Monday to Friday working pattern and a comprehensive benefits package including discounts and retirement plans.

Benefits

Gym discounts

Employee Assistance Programme

Retirement Plan

Discounts with over 1,900 brands

Qualifications

• Proven experience in people leadership, managing absence, and performance.
• Experience in a fast-paced administrative environment.
• Strong attention to detail and excellent communication skills.

Responsibilities

• Oversee recruitment and onboarding processes for the team.
• Ensure compliance with company and governmental policies.
• Support and manage administrative processes for prisoner attendance.

Skills

People leadership

Staff development

IT systems (MS Word, Excel)

Data analysis

Attention to detail

Verbal communication

Written communication

Job description

Join Sodexo at HMP Peterborough and be part of something greater

At Sodexo, we believe everyone deserves the opportunity to act with purpose and thrive in their own way. We are currently recruiting an OMU / Custody Team Administration Team Leader to join our team at HMP Peterborough, supporting the safe, secure, and effective running of offender management services.

This is a key leadership role within the Offender Management Unit (OMU), where you will lead and support a team of Administrators, ensure compliance with HMPPS and Sodexo policies, and work closely with internal and external stakeholders to deliver high-quality custodial administration services.

For more information about working with Sodexo, please visit Sodexo Careers.

Main Responsibilities

• Act as first-line Team Leader for OMU/Custody Team Administrators, overseeing recruitment, onboarding, training, wellbeing, absence, and performance in line with Sodexo policies.
• Ensure compliance with Sodexo and HMPPS policies, including secure handling of confidential information, accurate record management, and data protection.
• Support and oversee administrative processes relating to prisoner court attendance, court warrants, and OMU operational activity.
• Undertake Sentence Calculation training, achieving and maintaining an HMPPS Licence to Operate, and performing advanced sentence calculations and Team Leader checks.
• Develop and implement Local Operating Procedures, monitor performance data, and ensure accurate and timely reporting against Contractual Delivery Indicators (CDIs).
• Represent OMU leadership in collaboration with internal and external stakeholders, including HMPPS, HMCTS, police, prisoner transport services, and internal departments.

Please see the attached job description for full details of the role requirements.

The Ideal Candidate

Essential

• Proven experience in people leadership, including recruitment, staff development, managing absence, and performance in line with policy.
• Experience working in a fast-paced administrative environment.
• Competent in IT systems, including Microsoft Word and Excel.
• Ability to collate, analyse, and present data accurately.
• Experience working under pressure and meeting deadlines.
• Ability to manage competing priorities effectively.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Ability to work both independently and as part of a team.

Desirable

• Knowledge of the English legal system.
• Experience working within prison, probation, or court services.
• Knowledge of HMPPS / HMCTS systems, including DPS, Common Platform, and nDelius.

Package Description

• £33,000 per annum
• Monday to Friday working pattern
• Sodexo Benefits Package

Why Join Sodexo?

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll join a team that values you for who you are, supports you to act with purpose, and enables you to make a real impact every day.

We offer access to 20+ Sodexo benefits, including:

• Sodexo Retirement Plan
• Discounts with over 1,900 brands
• Gym discounts to support a healthy lifestyle
• A confidential 24/7 Employee Assistance Programme providing emotional, legal, and financial support

Further details on Sodexo benefits can be found in the attached document.

Ready to be part of something greater? Apply today!