Administration Support Officer - Pensions

Rullion; Manchester; On-site; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency is seeking an Administration Support Officer to join a busy Pensions department in Manchester. The successful candidate will manage high volumes of incoming correspondence, ensuring accurate handling of sensitive information. The role includes scanning, indexing documents, and maintaining organized records. Ideal for candidates with previous administrative experience and strong attention to detail. This temporary, full-time position offers a pay rate of £13 per hour and training on internal systems.

Qualifications

• Experience managing incoming post and correspondence.
• Familiarity with scanning documents and indexing.
• Skill in maintaining organized digital records.

Responsibilities

• Manage incoming post and categorize correspondence.
• Scan and index documents onto internal systems.
• Support wider administrative tasks as needed.

Skills

Previous experience in an administrative or office-based role

Strong attention to detail

Comfortable working with scanning systems and basic IT systems

Ability to manage high volumes of work

Good organisational skills

Professional and discreet approach when handling confidential information

Job description

Job Title: Administration Support Officer - Pensions

Location: Onsite - 1 Angel Square, Manchester, M60 0AG

Contract Type: Temporary (6-12 months)

Start Date: ASAP

Hours: Full-time, 9 - 5PM Monday to Friday

Pay: £13 per hour

Background Checks: DBS and Basic Credit Check required

Overview

We are recruiting three Admin Support Officers to join a busy Pensions department, supporting the processing of high volumes of incoming correspondence and administrative casework. This is a critical back-office role ensuring accurate handling of sensitive information and efficient workflow through internal systems.

Key Responsibilities

• Managing incoming post, including:
• Identifying and categorising correspondence
• Scanning documents (both onsite and offsite scanning processes)
• Indexing documents accurately onto internal drives and systems
• Setting up new cases based on incoming letters and generating work through the system
• Printing and distributing documents where required
• Handling sensitive and confidential information with a high level of accuracy and care
• Supporting wider administrative tasks across the department as workload requires
• Maintaining organised digital records and ensuring documents are correctly filed and retrievable

Skills & Experience Required

• Previous experience in an administrative or office-based role
• Strong attention to detail, particularly when handling documentation and data
• Comfortable working with scanning systems, document management and basic IT systems
• Ability to manage high volumes of work in a fast-paced environment
• Good organisational skills and ability to prioritise tasks
• Professional and discreet approach when handling confidential information

Additional Information

• This is a full-time role with a consistently high volume of mail and information processing
• Training will be provided on internal systems and processes
• Opportunity to broaden responsibilities into wider administrative support over time

Company information: This contract vacancy is being advertised by Rullion Ltd
Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.
Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.
We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.