Administration Support Officer

Brook Street; Weymouth; On-site; GBP 60,000 - 80,000; Part time

Job summary

A recruitment agency is seeking an Administrative Support Officer to provide clerical and administrative support at HM Land Registry in Weymouth. The candidate will manage case backlogs, maintain records, and support operational teams. Strong attention to detail and proficiency in Microsoft Office are essential. This is a temporary position for 37.5 hours per week, with a pay rate of £13.90 per hour.

Qualifications

• Strong attention to detail and accuracy.
• Experience working as part of a team.
• Proficiency in Microsoft Office.

Responsibilities

• Control the distribution and allocation of applications.
• Investigation of current reports and escalation as appropriate.
• Maintain accurate records using Points Arising Screen (PAS).

Skills

Strong attention to detail and accuracy

Ability to follow written procedures effectively

Experience working as part of a team

Excellent organisational and time management skills

Effective verbal communication skills

Effective written communication skills

Proficiency in Microsoft Office (Outlook, Word, Excel)

Previous experience in administration and/or customer service

Job description

Location: Weymouth, DT4 | Fully Office-Based
Pay Rate: £13.90 per hour
Contract Type: Temporary (initial 6-month period, pending extension review)
Hours: 37.5 hours per week

Start Dates

• First intake: Early December or ASAP
• Second intake: January, 2026

About the Role

We are seeking an Administrative Support Officer's to join a service-wide team at HM Land Registry. This role involves providing clerical and administrative support across a range of operational duties, helping manage the backlog of cases and ensuring work is directed to the appropriate areas of the business. You will play a key role in maintaining service efficiency.

Key Responsibilities

• Control the distribution and allocation of applications
• Investigate current reports and refer as appropriate
• Liaise with operational teams on escalation of applications
• Maintain application lists
• Handle correspondence via phone or email with customers when required
• Maintain accurate records of actions taken using Points Arising Screen (PAS) and any issued correspondence
• Identify recurring processing issues or gaps in documentation to support continuous improvement
• Perform additional administrative tasks as required

Team Contribution

• Support the Steering Team and participate in embedding changes to deliver service improvements
• Stay connected to Service Line initiatives and maintain relevant standard operating procedures

Essential Experience and Skills

• Strong attention to detail and accuracy
• Ability to follow written procedures effectively
• Experience working as part of a team to achieve common goals
• Excellent organisational and time management skills
• Effective verbal and written communication skillsProficiency in Microsoft Office (Outlook, Word, Excel)
• Previous experience in administration and/or customer service in an office-based environment

Additional Requirements

• Flexibility to accommodate occasional changes in working hours to meet operational demands

Interested?

Apply now to join a dynamic team and make a real impact in supporting HM Land Registry operations.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.