Administration Officer - Performance and Improvement Oversight Team

Greater Manchester Police; Manchester; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A regional police force in Manchester seeks an experienced administrator to support the team in various tasks such as minute-taking, scheduling, and data management. The ideal candidate will have strong experience in administrative roles, proficiency in Microsoft Office applications, and excellent communication skills. This role offers flexible working arrangements and a competitive salary, with additional benefits including generous annual leave and opportunities for professional development.

Benefits

Generous annual leave

Competitive salary

Annual pay rise

Generous pension

Healthcare and wellbeing support

Sports and Social Club membership

Emergency services blue light card discount

Cycle Scheme

Car Lease Scheme

Qualifications

• Experience in a performance or project-focused environment.
• Excellent communication and organisational skills.
• Willingness to travel across GMP sites.

Responsibilities

• Attend PRMs and take minutes.
• Provide administrative support to the team.
• Create performance packs and data tables.
• Liaise with Chief Officer PAs for scheduling.
• Support onboarding and induction.
• Maintain SharePoint libraries.
• Assist with workshops and performance improvement.

Skills

Strong administrative experience

Proficiency in Microsoft Office

Communication skills

Organisational skills

Ability to work independently

Flexible and agile approach

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

SharePoint

Job description

Overview

Greater Manchester Police is one of the largest police forces in the UK and is responsible for keeping its diverse population of almost three million people safe.

Greater Manchester is a vibrant region in the Northwest, spread over more than 1,200 sq km. Split over 10 metropolitan districts, it is billed as the most diverse city in Europe, whose residents draw on and contribute to its rich cultural legacy and collectively speak up to 200 different languages.

Recently awarded the ‘most improved force in the country’ after its latest police effectiveness, efficiency and legitimacy (PEEL) inspection in 2023, Greater Manchester Police remains committed to doing the basics of policing brilliantly, protecting the public, supporting victims and ensuring its workforce reflects the communities it serves.

GMP recognises that having a diverse workforce makes it more approachable and relevant to the public, and so we welcome applications from everyone.

Key Responsibilities

• Attend PRMs across GMP to take minutes, record actions, and follow up on outcomes.
• Provide administrative support to the team, including updating planners, calendars, and managing the team inbox.
• Create and maintain performance packs, basic data tables, and charts to support reporting.
• Liaise with Chief Officer PAs to arrange calendar invites and book meeting rooms.
• Support onboarding and induction processes for new team members.
• Maintain and update SharePoint libraries and publish team-related content to the intranet.
• Assist with workshops and performance improvement programmes.
• Provide general clerical support including document formatting, filing, and stationery management.

What We’re Looking For

• Strong administrative experience, ideally within a performance or project-focused environment.
• Proficiency in Microsoft Office, especially Excel, Word, Outlook, and SharePoint.
• Excellent communication and organisational skills.
• Ability to work independently and as part of a team.
• Willingness to travel across GMP sites as required.
• A flexible and agile approach to working, with opportunities to work remotely where appropriate.

Why Join Us?

• Be part of a team driving strategic improvement across GMP.
• Gain exposure to senior leadership and district-level performance activity and build on your knowledge and skills in performance, performance management, and project skills.
• Benefit from agile working arrangements to support work-life balance.
• Develop your skills in a dynamic and supportive environment.

Benefits

• Generous annual leave entitlement of 24 days, plus bank holidays, rising to 29 days after 5 years, and 32 after 10 years of service.
• A competitive salary
• Annual pay rise
• Generous Pension
• Maternity/paternity leave
• Healthcare and wellbeing support
• Opportunity to join GMP’s Sports and Social Club which offers a range of sporting activities
• Emergency services blue light card discount
• Cycle Scheme
• Car Lease Scheme – Fleet Solutions offer the leading salary sacrifice lease car scheme for the NHS and other public sector organisations.

Equal Opportunities

As an equal opportunities’ employer, GMP is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join GMP.

The portal to upload tattoos should not be used to upload CVs or Expressions of Interest if you do this your application will not be included in the recruitment process.

We welcome people with disabilities and will do its best to make reasonable adjustments to the working arrangements and/or the working environment providing it is possible to do so. If you require reasonable adjustments during the recruitment process, please let us know during the selection process.

For any enquiries regarding recruitment please contact GMP Recruitment at [e-mail].

If you’re ready to make a meaningful contribution to performance and improvement across GMP, we’d love to hear from you.