Administration Assistant- Electronic Assistive Technology Service | North Bristol NHS Trust

North Bristol NHS; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare provider in Bristol is seeking an Administrative Assistant to support clinical and technical teams. The role involves coordinating appointments, liaising with healthcare professionals, and maintaining computerised databases. Ideal candidates will have strong organisational and communication skills, with experience in the NHS preferred but not necessary. Join a team committed to delivering exceptional healthcare.

Qualifications

• Enthusiastic Administrative Assistant with excellent organisational and communication skills.
• Experience of working within the NHS is desirable; however, specialist skills can be taught.

Responsibilities

• Coordinate the EAT service with its main base in Bristol and secondary offices/workshops.
• Book appointments, synchronise diaries and arrange work schedules.
• Maintain computerised databases for repair, maintenance procurement and supply of services.
• Receive requests for repair/replacement of parts and assist in allocating workloads.
• Act as a central referral and contact point for the service.

Skills

Excellent organisational skills

Strong communication skills

Job description

Overview

'PREVIOUS APPLICANTS NEED NOT APPLY!'

The Electronic Assistive Technology Team (EAT) are looking for an Administrative Assistant to join their team. The role is based in the Bristol Centre for Enablement and provides support to the clinical and technical teams. The role coordinates appointments, liaises with external healthcare professionals, patients, their families and carers. It also involves ordering equipment, receiving stock, updating the Best electronic database and planning workloads to respond to the needs of patients and the team.

Responsibilities

• Coordinate the EAT service with its main base in Bristol and secondary offices/workshops in Plymouth and Truro.
• Book appointments, synchronise diaries and arrange work schedules for a busy, multi-disciplinary team.
• Maintain computerised databases for repair, maintenance procurement and supply of EAT services.
• Receive incoming requests from patients, carers, relatives and other healthcare professionals for repair/replacement of parts and assist in allocating daily workloads.
• Act as a central referral and contact point for the service.

About the Organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Role Context

Electronic Assistive Technology (EAT) South West offers specialist assessment, provision and ongoing support of equipment for patients of all ages with a range of medical conditions resulting in physical impairment. The service predominantly focuses on controlling the environment and accessing computer technology. This is delivered by a team of Clinical Scientists and Occupational Therapists, Technicians and administrative support. Mostly based at the Bristol Centre for Enablement with some staff at the Plymouth base and another in Truro, we provide a service to patients all across the south west region.

Qualifications and Experience

• Enthusiastic Administrative Assistant with excellent organisational and communication skills.
• Experience of working within the NHS is desirable; however, specialist skills can be taught.

This advert closes on Thursday 9 Oct 2025