Admin Team Lead - DOPMH

NHS; Redruth; On-site; GBP 27,000 - 31,000; Full time

Job summary

A healthcare organization in Cornwall is seeking an Admin Support professional to supervise and appraise a team. The role involves ensuring efficient administration within a diverse workload. Successful candidates will have substantial office experience, strong communication skills, and the ability to manage time effectively. The position is available only to existing NHS employees in Cornwall or the Isles of Scilly.

Qualifications

• Substantial experience working in an office environment with secretarial or clerical experience.
• Experience of working within an admin role in a Health or Social care setting.
• Previous experience of working within an administrative supervisory role.

Responsibilities

• Supervise and appraise admin and clerical staff within the West Adult Learning Disability team.
• Ensure efficient administration and clerical services are maintained.
• Facilitate effective communication within the multi-disciplinary team.

Skills

Effective communication

Organizational skills

Time management

Ability to work under pressure

Education

RSA III word processing or equivalent

NVQ 4 in Administration or equivalent experience

Job description

Overview

Go back Cornwall Partnership NHS Foundation Trust

The closing date is 05 October 2025

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

• Cornwall Foundation Trust
• Royal Cornwall Hospitals NHS Trust
• Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

To provide the necessary administrative support to enable the efficient and effective functioning of the West Adult Learning Disabilities team. This includes supervision and appraisal of the West Adult Learning Disabilities admin and clerical staff within the Locality. The post holder will provide a consistent efficient service to the members of the public and team members in the context of a diverse and varying workload; ensuring there is adequate admin and clerical resource and cover between the hours of 9.00 - 17.00, Monday to Friday as part of their job share

Proposed interview date: TBC

Main duties of the job

Responsibility for the West Adult Learning Disability personnel administrative procedures including induction process for specific buildings within Locality, training process, noticeboard management, leave and sickness recording processes. Work closely on day-to-day basis with the Administration Manager to ensure requirements are maintained at all times in terms of Health and Safety, Security and Fire of buildings within own West Adult LD area. To carry out supervision and appraisals for all the admin and clerical staff within the West Adult LD team this includes supervision for temporary admin and clerical staff within the team. Facilitate effective communication with members of the multi-disciplinary team and liaising with the relevant Team Managers and Administration Manager to ensure an efficient administration and clerical service is maintained.

About us

We\'re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people\'s physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you\'ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people\'s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Qualifications & Experience

• RSA III word processing or equivalent
• RSA II audio typing or equivalent
• NVQ 4 in Administration or equivalent experience in relevant subject area
• Substantial experience working in an office environment with secretarial or clerical experience including reception duties
• Experience of working within an admin role in a Health or Social care setting
• Previous experience of working within an administrative supervisory role

Knowledge & Abilities

• Ability to communicate effectively with clients, colleagues and the general public
• Ability to work calmly under pressure, on own initiative without supervision
• Knowledge of the Trust\'s Standing Financial Instructions and Policies and Procedures
• Excellent organisational and inter-personal skills
• Effective time management and the ability to prioritise work for self and others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Cornwall Partnership NHS Foundation Trust

£27,485 to £30,162 a yearPer Annum Pro Rata