Admin Support Officer

Neway International Ltd; Plymouth; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading administrative support provider is looking for an Admin Support Officer to assist Plymouth City Council. This hybrid role requires proficiency in Microsoft Office, strong organisational skills, and experience in administrative tasks. Candidates should hold a Certificate or Diploma in Business Administration or Finance, and possess GCSEs in English and Maths. This position offers 29.6 hours per week with competitive pay and the potential for contract extension.

Qualifications

• Experience in administrative and financial support roles is essential.
• Strong organisational skills, accuracy, and attention to detail are required.
• Excellent communication skills and time management abilities are a must.

Responsibilities

• Process moderated PEPs and liaise with the Virtual School Head.
• Maintain the Welfare Call MIS and ensure accurate records.
• Raise purchase orders, process invoices, and support budget monitoring.
• Collect and analyse data to produce statistical reports.
• Digitally record and file confidential documents.

Skills

Organisational skills

Communication

Time management

Confidentiality

Proficiency in Microsoft Office

Education

Certificate or Diploma in Business Administration or Finance

GCSEs in English and Maths

Tools

Microsoft Excel

Xero

MYOB

Job description

Overview

Neway have a vacancy for an Admin Support Officer to join our client based with Plymouth City Council.

Location: Plymouth City Council (Ballard House & remote) | Contract: Start 24 September 2025 | End date: 24 October 2025 (with potential extension) | Hours: 29.6 per week | Flexible across 4 or 5 days

Pay: £13.47 PAYE / £16.31 Umbrella | Inside IR35

Application Deadline: Friday 19 September 2025 at 09:00

Plymouth City Council is seeking a highly organised and detail-driven EP&S Support Officer to provide essential administrative and financial support within Children’s Services. This hybrid role covers long-term sickness absence and offers a meaningful opportunity to contribute to the wellbeing of children in care.

Key Responsibilities

• Process moderated PEPs and liaise with the Virtual School Head to ensure funding is committed
• Maintain the Welfare Call MIS to keep records accurate and up to date
• Raise purchase orders, process invoices, and support budget monitoring
• Collect and analyse data to produce accurate statistical reports
• Digitally record and file confidential documents and statutory review minutes
• Maintain Virtual School platforms and ensure smooth digital operations
• Act as first point of contact for customer enquiries, signposting and prioritising appropriately
• Organise meetings, conferences, and information events
• Undertake other duties aligned with the grade of the post

What We’re Looking For

• Certificate or Diploma in Business Administration, Finance, or related field
• GCSEs (Grade A–C / 9–4) in English and Maths or equivalent
• Experience in admin and financial support roles
• Proficiency in Microsoft Office (especially Excel) and accounting software (e.g. Xero, MYOB)
• Strong organisational skills, accuracy, and confidentiality
• Excellent communication and time management abilities

Additional Info

• Hybrid working: split between Ballard House and home
• Role sits within Children’s Services